Contents

Table of Contents

1. Cover Page

2. Contents

3. TIME IS MONEY

4. What would be found on a busy Friday night?

5. Part I

6. The table closest to my bar seat became vacant

7. Bus staff came right away...

8. 4 minutes and counting, table a remained ready & vacant...

9. 6 minutes and still waiting...

10. 7 minutes from when table a was vacant the customer is brought to the table

11. Ah… finally seated 8 minutes after it was vacant

12. Table a was veryvisible to the staff.

13. Part II - Observations

14. Management behavior observations.

15. Hostess behavior observations.

16. Table turnover observations and related effects.

17. Part III Analysis

18. Cost of Table "a's" high turn time

19. Cost of Table "a" vacant 8 minutes

20. Just like adding extra tables

21. Throughput analysis Restaurant # 1

22. Part IV Additional tables in Restaurant # 1

23. Table b

24. Table c

25. Table d & e

26. Part V - Restaurant # 2

27. TIME IS MONEY

28. What would I find in this busy restaurant on Friday night?

29. Table f

30. Looking even better Table g

31. Oops…a lot longer on this table h

32. This one took awhile... Table h

33. A bit better... Table i

34. WOW… these two sat empty for awhile j & k

35. Summary of tables observed

36. Staff observations

37. Analysis cover page Restaurant # 2

38. Assumptions and costs of Table h's high turn time

39. Cost of table h vacant for 7 minutes

40. Just like adding extra tables

41. Through put analysis

42. Post analysis comments

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Tablecheck Technologies, Inc.
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