Thank you for visiting the reservation page for Matinee Kyoto.
▶ About Reservations ● All seats are counter seats. We may not be able to accommodate requests regarding seat selection. ● Please refrain from wearing strong perfumes or other fragrances when visiting. ● For children aged 12 and under, we will make arrangements after discussing with you. Please note that we do not provide baby chairs.
● [Food allergies and ingredients you dislike] If you have any food allergies or ingredients you dislike, please be sure to specify them in “Question 1” during the reservation process. Please note that we cannot address such requests on the day of your visit. While we will do our best to accommodate you within reasonable limits, depending on the type and quantity of ingredients involved, we might not be able to fulfill your requests.
Additionally, since we do not have dedicated cooking equipment or utensils and prepare food in a regular kitchen environment, we cannot completely prevent cross-contamination of allergens. For individuals with severe allergies or those who react even to trace amounts of allergens, we cannot guarantee safety.
Please also note that we cannot accommodate the following dietary restrictions: ・ Gluten-free, Celiac disease ・ Halal ・ Vegan, Vegetarian ・ Lactose intolerance (lactose-free) ・ Low-carb, no refined sugar, or other natural diet preferences ・ Any other diets with specific ingredient or preparation restrictions
● If you fail to arrive within 15 minutes of your reserved time, the reservation will unfortunately be canceled. ● To cancel or change a reservation, please do so online at least 24 hours prior to the scheduled time. Cancellations or changes made after this deadline will incur a cancellation fee equivalent to the price of one breakfast course per person.
▶ About the credit card used for registration The card is used solely as a deposit; no payment will be processed at the time of booking. You will pay for your meals on the day of your visit. If you use a debit card, a temporary charge will occur at the time of registration, but this amount will not be applied toward your meal costs. After paying for your meals on-site on the day of your visit, a refund will be issued to your debit card. Refunds may take several weeks, so we do not recommend using a debit card for registration.
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