A CUT STEAKHOUSE - The Ambassador Hotel Taipei

سياسة الحجز

Welcome to A CUT STEAKHOUSE at Ambassador Hotel Taipei.
Please read the following information before making a reservation.

【Business Hours】
Lunch: 11:30 AM – 3:00 PM (Last order at 1:30 PM)
Dinner: 5:30 PM – 10:00 PM (Last order at 8:30 PM)

【Dining Guidelines】
1. Smart casual attire is required.
•Gentlemen: Sleeved shirts and long pants. Slippers and sandals are not permitted.
•Ladies: Elegant attire. Slippers and sandals are not permitted.
2. To maintain a pleasant dining environment, we welcome guests aged 12 and above only. Thank you for your understanding.
3. Minimum order: One main course per guest.
4. Corkage fees:
•Wine: NT$2,000 per bottle
•Spirits: NT$3,000 per bottle
5. Dining expenses over NT$1,000 entitle guests to one hour of complimentary parking per car, up to a maximum of three hours.
6. If you have any food allergies or special dietary requirements, please inform our staff in advance when making a reservation.
7. For the menu, please visit the official website of Ambassador Hotel Taipei.

【Christmas Reservation Information】
1. On December 24 (Thu) and December 25 (Fri), only the Christmas Set Menu will be available during dinner service. The menu features a fixed selection of dishes. Please visit our official website for details. If you do not eat beef, have any dietary restrictions, or have questions regarding the menu, please contact us at ☎ 02-2571-0389.
2. Dinner reservations are available in two seating sessions, each with a dining duration of 2 hours.
•December 24 (Thu): 17:30–19:30, 20:30–22:30
•December 25 (Fri): 17:30–19:30, 20:30–22:30
3. A deposit of NT$1,000 per person is required to confirm your reservation. Please refer to the 【Deposit & Cancellation Policy】 below for further details.
4. Reservations will be held for 10 minutes. Guests arriving late will still be required to finish dining within their originally scheduled seating time. Extensions will not be available.

【Deposit & Cancellation Policy】
1. Deposit: A deposit of $1,000 per person is required via credit card to secure your booking.
2. Payment Deadline: If the deposit is not paid within the specified timeframe, the system will automatically cancel the reservation.
3.Refund Policy:
(1) Cancellations made at least 2 days prior: Please contact the restaurant directly to cancel. Do not cancel via SMS. Refunds are processed by our accounting department within 15 working days.
(2) Late Cancellations: For cancellations or date/time changes made within 2 days of the reservation, the deposit is non-refundable and cannot be credited toward future bookings (except for force majeure such as natural disasters).
● Example: For a May 20 reservation, cancellations by May 18 are eligible for a full refund. Cancellations on or after May 19 will forfeit the deposit.

【Reservation Notes】
※ Reservations will be held for 10 minutes only. Late arrivals may result in the cancellation of your reservation.
※ To respect other guests and prevent food waste, please notify us at least 2 days in advance for cancellations or changes. The restaurant reserves the right to cancel or modify reservations.
※ To maintain the quality of ingredients and service, the restaurant reserves the right to make changes to the menu.
※ If you encounter any issues such as difficulties booking online, selecting your party size, or choosing a dining time, please contact us at ☎ 02-2571-0389 or email at tb.acut@ambassador-hotels.com