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OTTIMO seafood garden Shinjukuten
※ Our restaurant is located on the 3rd floor, accessible only via stairs as there are no escalators or elevators. Please kindly note this in advance. ※ To prevent accidents, strollers are not permitted inside the restaurant.
【Regarding Reservations】 ● Seat selection is not possible. Even if requested in the comments section, we cannot accommodate such requests, so please understand. ● During lunch hours, the maximum stay is limited to 2 hours. ● For dinner service only, a cover charge of 450 yen per person applies. ● Reservations can be made for up to 8 guests maximum. ● During business hours, we may be unable to answer calls due to high customer traffic; please try calling again later. ● If there are errors in the phone number or email address provided during reservation, the booking may be canceled. Please ensure all details are entered correctly. ● If you fail to arrive within 15 minutes of your reserved time without notification, we will give priority to other waiting guests, so please be mindful of this.
【Regarding Reservation Changes/Cancellations】 ● Any changes or cancellations must be made online by the day before your scheduled visit. Unnotified cancellations will incur cancellation fees. ● Reducing the number of guests for a set menu also qualifies as a cancellation and is subject to fees; please call us by the day prior. ● Guests who fail to show up without notice will not be able to make future reservations, so please keep this in mind.