ARRIVAL Please arrive 15 minutes before your scheduled treatment time in order to complete your health assessment form and take time to relax in our tranquil surroundings before your treatment.
LATE ARRIVAL If you arrive late for your appointment, you will receive the best treatment possible within the remaining appointment time. Full treatment costs apply.
CANCELLATION POLICY We require 5 hours’ notice for a cancellation or re-scheduling of any appointment, otherwise 50% of the price may be charged to your account, less than “5 hours’ notice” or a “No Show” will incur full payment.
HEALTH Please advise us of any health conditions, allergies, injuries and pregnancy. Our Receptionists are well versed and will recommend the desired treatment which will delight your senses. Smoking is not permitted in the spa.
Please no dot hesitate to call us at +6078280888 or spa.ades@anantara.com, and we will do our best to assist you.