Join our international team of professionals in a unique work environment

Join our international team of professionals in a unique work environment

Sales Consultant (Dubai, UAE)

Job Description

Provide Implementation, Training & ongoing Support to customers in UAE region & outside

Duties and Responsibilities

Responsibilities of the Consultant include (but aren’t limited to) the following:

  • Develop, implement and oversee Kick Off to Go-Live project schedules for clients

  • Configure initial settings for clients on TableCheck

  • Design and deliver product trainings to clients and enable them to utilize TableCheck’s features fully & rapidly

  • Be an expert on product features and keep abreast of new feature launches and update team members

  • Prepare User Guides & Manuals whenever needed

  • Establish productive and professional relationships with key personnel in customer accounts with a focus on customer retention & improving customer satisfaction

  • Conduct regular feedback sessions with clients

  • Provide onsite & remote support to clients to solve issues timely

  • Liaise with Global teams to ensure brand consistency

  • Perform ad hoc tasks as and when required

Working Hours

Weekdays 09:00 - 18:00

Qualifications/ Requirements

  • Based in Dubai, UAE & should have a valid driver’s license and own vehicle

  • Availability to travel within UAE and outside when required

  • Proven work experience of 3-5 years as a Product/ Operations/ Support Consultant at a similar SAAS company or in Hotel/ Restaurant operations

  • Prior working knowledge of global or local POS systems, and/ or knowledge of SAAS products in Hospitality sector is a plus

  • Willingness and ability to constantly learn & train others

  • Solid customer service attitude

  • Excellent verbal & written communication skills in English. Ability to speak French and/or German a huge plus, Arabic is also preferred

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