
Find your dream job at TableCheck
Play a major role in empowering worldwide hospitality.
Senior Product Manager - Growth and Retention
Location
Japan or Remote
TableCheck is a fully remote-work company and welcomes candidates from around the world. We ask that all applicants be able to work during the Japan time zone afternoon (at minimum from 1 pm to 7 pm JST). We are also sponsoring visas for candidates wishing to relocate to Japan.
Job Description
As a Senior Product Manager at TableCheck, you will be the Product Owner of TableCheck’s flagship F&B guest and reservation management app using top hospitality brands in over 30 countries. You will work closely with your team consisting of Engineering, UX/UI, QA, and a Customer Champion to achieve customer retention and growth. Product Managers at TableCheck have strong communication skills, customer empathy, and the ability to work with a wide range of stakeholders and user personas from different parts of the world.
Mandatory Skills
5+ years in product management B2B Enterprise / SaaS software companies with a proven history of success
Empathetic Compass - you can empathize with F&B operators who are not comfortable with technology, and solve merchant problems and their buyers
Starts with ‘why’ - obsesses over problems over solutions, consider mission or goals
Ability to define and prioritize initiatives while working cross-functionally, and managing complex stakeholder relationships
Experience owning and driving the building and shipping of complex, SaaS products at scale with empowered teams
A love of storytelling
Ability to wireframe and rapidly iterate product ideas
Strong track record of building data collection strategy, using data, analytics to drive outcomes, exhibiting a deep understanding of the different options and tradeoffs needed
Must be able to overlap with Japan time zone business hours, at minimum from 1 pm to 7 pm JST.
Ability to build trust through collaboration and effective communication
Optional Skills
Know ins and outs of F&B industry; educational background in Restaurant Management
Design skill and familiarity with design thinking
Internationalization and localization experience
Familiarity with Japanese culture and etiquette
experience managing and growing teams
B2C experience
Familiarity with continuous software development, writing technical specifications, and pseudo-code
Experience working in a start-up environment
Language Skills
Fluent English required
Japanese, Chinese, or other languages is a plus but not mandatory
Application
To apply, please send your resume to: recruit@tablecheck.com