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Engineer - Data Science

Job Description

TableCheck has a wealth of data and is looking for Engineer - Data Science to help unlock value and trends within the data for the benefit of both our business and our restaurant customers. You will work with an experienced team on a wide exciting data challenges, and we offer much flexibility in terms of projects to explore.

Mandatory Skills

  • 3+ years engineering experience

  • Curiosity about trends within data

  • Some experience with machine learning

  • One or more of: Elixir, Python, Scala

Recommended Skills

  • Data visualization

  • Data warehousing

  • IT infrastructure

  • Performance optimization

Language Skills

English is required. Japanese is nice-to-have but optional.

Evaluation Criteria

You will be evaluated based on interview and prior work.

Site Reliability Engineer

Job Description

TableCheck, Japan's leading restaurant reservation management platform, is seeking a Site Reliability Engineer. As a member of our SRE team you will own the technology stack and help support our scaling demands.

We run a robust and fault-tolerant infrastructure built on Amazon Web Services (AWS) with Terraform, Kubernetes, Helm, and an array of tools for CI/CD, logging, monitoring, and so on. We emphasize DevOps best practices such as agile, scrum, automation, and customer-centric improvements.

TableCheck has embraced remote work. As such, communication and documentation are in our blood. We look for and write about signals in the noise which enables us to constantly learn and adapt, and we expect members of our teams to constantly follow up with questions and updates to keep everyone in the loop.

Responsibilities include:

  • Build and maintain a 24/7 production environment running on Kubernetes

  • Implementation of DevOps methodologies to improve IT team quality of life

  • Proactive system monitoring and configuration

  • Incident response

  • Mentoring and empowering team members

Mandatory Skills

  • Progressive experience including both software engineering and infrastructure / devops with at least 1 year as a technical lead

  • Current ability in at least one of the following languages: Ruby, Elixir, Scala, Go

  • Amazon Web Services (AWS)

  • Kubernetes

  • Configuration management (Ansible/Chef/Puppet)

  • Experience running production systems at large scale, and an understanding of the kinds of problems that can occur along with likely solutions

Recommended Skills

  • Previous startup experience highly desired, with at least 1 year in a technical lead role

  • Security, PCI-DSS, GDPR, forensics, etc

  • Hashicorp stack (Terraform, Consul, Vault)

  • ArgoCD

  • Prometheus

  • Grafana

  • PostgreSQL

  • MongoDB

  • Kafka

Language Skills

English is required. Japanese is nice to have, but optional.

Evaluation Criteria

We will evaluate candidates based on an interview and the strength of their previous experience.

Given the sensitive nature of this position, a background check will be required.

IT Manager

Job Description

TableCheck, Japan's leading restaurant reservation management platform, is seeking an IT Manager. In this role you will lead a small team and work with them to define, build out, and own the company's IT systems and processes. Because our company is growing, you will have a significant impact on the way we work as we continue to scale both within Japan and internationally. As the ideal candidate, you should have broad experience including both IT operations and support, and you should have a transparent and clear communication style.

TableCheck is highly diverse. You will work with people all over the world who are highly driven toward the goal of providing cutting-edge technology solutions to the hospitality industry and its customers. If you genuinely love what you do, are driven and passionate, and like a fast-paced startup environment, then we want to hear from you.

This is a hands-on management role - 70% individual contributor and 30% management at first, shifting more to management as the team grows.

Responsibilities include:

  • Maintain the systems used by the company, including devices, network, and applications

  • Define and scale processes for IT support, hardware lifecycle, asset management, and others

  • Propose, plan, and build out solutions for OS management, identity management, zero trust, and other IT infrastructure

  • Tenaciously automate as many processes as possible to reduce manual labor and eliminate the likelihood of human error

  • Support security and privacy certification standards such as PrivacyMark, GDPR, ISO 27001, and PCI DSS

  • Hire, train, and lead team members

  • Ensure strong internal support for company staff

Mandatory Skills

  • 6+ years of working experience in an IT role

  • Experience managing or leading a team

  • All-around ability to troubleshoot MacOS, Windows, ChromeOS, iOS, and Android

  • Experience with networking and support (network configuration, wired and wireless connectivity, routing, etc)

  • Strong experience/knowledge of network and device security

  • Proven, hands-on experience establishing new IT processes and infrastructure

  • Experience with OS and device management systems

  • Experience managing Japanese vendors

  • Experience working in a startup environment

  • Outstanding communication and interpersonal skills

  • Experience with support ticket management and tracking

Optional Skills

  • Experience supporting VoIP services

  • Google Suite / Google Workspace management experience

  • Identity management systems experience, including Active Directory, LDAP, and SAML

  • Hands-on experience with cloud operations (AWS, GCP, Azure)

Language Skills

Business level Japanese and English, with preference given to native Japanese ability

Consultant (Based in Shanghai office)

Responsibilities and Duties

  • Responsible for project management & system implementation.

  • Provide kick off session, system setup & trainings.

  • Responsible for customer support before & after go live.

  • Conduct system testing and sharing of feedback and bugs reporting.

  • Regular communications with clients to collect feedback as to improve customer satisfaction.

  • To support other regions & any ad-hoc duties if required.

Qualifications and Skills

  • Requires good command of English & native speaker.

  • Cantonese speaking & listening skills is an advantage.

  • Requires basic computer knowledge (i.e. Microsoft office).

  • Willingness to learn and posses a good working attitude.

  • IT & hospitality industry experience is preferred (not mandatory).

Engineering Intern

Please note that we can only consider intern candidates willing to work for 6 months or longer.

Job Description

At TableCheck, we create Japan's top apps for restaurant management and reservation booking, using the latest web technologies. In your Engineering Internship, you will work closely with our team of experienced coders and assist in the next-generation of restaurant apps in Japan. You will gain exposure to a broad range of software projects and learn how robust, bug-free web applications are built in the real-world. We will only consider applicants who have previous experience coding.

Mandatory Skills

  • Experience coding in Javascript (React, Node.js), Ruby, and/or Elixir language, as either a hobby or professionally

  • Ability to use GitHub / Git source control

  • At least one open-source project which we can review

Optional Skills

  • UI/UX design skills

  • Test-driven development

  • Design skills, CSS

  • MongoDB, Redis, NoSQL databases

  • Dev-ops (Linux, Terraform, Kubernetes, etc.)

  • Software security

Language Skills

  • Fluent English

  • Native-level Japanese, Chinese or Korean are a plus

Evaluation Criteria

  • Applicants will be evaluated on the basis of their portfolio of prior work, design ability, philosophy, and cultural fit.

  • Applicants without a publicly visible portfolio should not apply.

  • We regret to inform we are not accepting applicant with no previous coding experience at this time.

Web Content & Marketing Intern

Please note that we can only consider intern candidates willing to work for 6 months or longer.

Job Description

TableCheck, our restaurant search and reservation app, connects Japan's top restaurants with diners in real-time. As a Marketing & Content Intern, you will be responsible for assisting in a broad-range of projects related to web content in the TableCheck application, including restaurant content development, web & social media marketing, campaign production, and more.

Mandatory Skills

  • Enjoy creating and preparing web content, e.g. articles, images, video clips, etc.

  • Writing and proofreading at a native-level in Japanese or English.

  • Time management skills.

  • Ability to co-work in an international workplace environment.

Optional Skills

  • Blog / website production and operation.

  • Experience or interest in restaurants and/or hospitality industry.

  • Experience or interest web marketing, SEO, social media, etc.

  • Data analysis, data-mining skills

Language Skills

  • Bilingual (English/Japanese) preferred.

  • Native-level Chinese or Korean are a plus.

※We will contact you if necessary※

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