TableCheck Partners with Ctrip, Asia's Largest Online Travel Agency
Will Better Serve the Inbound Market with Online Restaurant Reservations Ahead of the 2020 Tokyo Olympics
Describing its corporate mission as "Dining Connected: Bridging the Gap Between the World's Restaurants and Customers," Chuo, Tokyo-based TableCheck Inc. (CEO: Yu Taniguchi) develops solutions including reservation and customer management systems, which it supplies to restaurants in 19 countries around the world. With the aim of further improving its ability to serve Chinese travelers in Japan, a market that is expected to grow even larger ahead of the 2020 Tokyo Olympics, TableCheck is pleased to announce that it has formed a business partnership with Asia's largest online travel agency, Shanghai-based Ctrip.com International Ltd. (CEO: Jane Jie Sun).
Partnership Formed with Ctrip: With 300 Million Registered Users, Ctrip is Asia's Largest Online Travel Agency
TableCheck to Accelerate its Efforts to Capture More of the Inbound Market with Offerings Including Ctrip's Gourmet List Restaurant Guide
Ctrip is Asia's largest online travel booking site, with roughly 300 million registered users. On Ctrip's food guide website, users can find information on approximately 9 million restaurants around the world. From among those, the company has selected approximately 20,000 eateries for its Gourmet List, a food guide that is tailored to Chinese tastes, and that is available to Ctrip members.
As the first phase in the partnership between TableCheck and Ctrip, TableCheck will be authorized to give awards to roughly 1,200 restaurants in Japan that have been selected for the Ctrip Gourmet List. It is expected that the two companies will also cooperate on online reservations and work together on strategies to boost one another's user traffic. If the two companies can successfully link their online reservation systems, they would enable Chinese visitors to Japan, who currently number approximately 8.4 million people per year* and growing, to obtain information and make reservations at restaurants in Japan more easily and conveniently. It would also become possible for the two companies to build frameworks for further increasing user traffic to restaurants within Japan.
In the immediate future, TableCheck will continue to pursue partnerships with online travel websites based outside of Japan and improve upon its ability to match inbound travelers with the restaurants in Japan that best suit them.
*Figures from documents published by the Japan National Tourism Organization, January 16th, 2019
1) Big Data
19 years' worth of
word-of-mouth data is analyzed
2) Nominations by Restaurant Reviewers
20,000 foodies from around the world
seek out restaurants
3) Judges Visit and Taste
800 professional judges sample and score the food
4) Panel's Judgment
Food judged by a panel of 17 critics
One vote per member
5) Results Released Online
The panel's nominee restaurants
are listed online for one month
6) The Decision
New additions to list are chosen, and awards are conferred
Billed as the guide to restaurants that "appeal most to Chinese tastes," the Ctrip Gourmet List has been published annually since 2016. In terms of Japanese locales, Ctrip has published restaurant guides for Tokyo, Osaka, Kyoto, and Hokkaido since 2017. From among the approximately 9 million restaurants worldwide that are listed on Ctrip's restaurant website, around 20,000 have been hand-picked by gourmands to appear on the Gourmet List. Detailed information about the restaurants on the list is offered to Ctrip's base of approximately 300 million registered users. The initial candidates for the list are restaurants that have been discovered by some 20,000 foodies around the world using the wealth of big data that Ctrip has accumulated in the 19 years since its founding. 800 professional judges then sample and grade the candidate restaurants' food. The restaurants that make it through are then the subject of a vote by 17 influential food critics, and this vote determines which restaurants make the final list. Ctrip believes that fine dining is about not only enjoying great food, but also experiencing the local lifestyle and appreciating culture itself. This philosophy is what guides the company as it seeks to enrich its Chinese users' travels with something more than mere meals.
TableSolution: The Reservation and Customer Management System Used by 4,500 Restaurants in 19 Countries
Partnerships with Online Travel Websites Based Outside of Japan to Help Further Accelerate the System's Global Growth
Reservation/customer management system for restaurants
Restaurant search and online reservation site for consumers
TableCheck is the Japanese restaurant tech company that develops and offers the restaurant reservation and customer management system TableSolution and the consumer-oriented restaurant search and online reservation portal website and app TableCheck. With a user retention rate of 99.74 percent*, TableSolution is now used by approximately 4,500 restaurants in Japan and 18 other countries around the world, providing automation and optimization of reservations through the full leveraging of TableCheck's media assets and online booking capabilities. Going forward, TableCheck intends to strengthen its links with Ctrip and other online travel websites based outside of Japan, and achieve even greater automation and optimization of reservations for the inbound market. *As of June 1st, 2019
Ctrip.com International Ltd. is one of China's leading providers of travel services, including domestic hotel bookings, transportation tickets, package tours, and business travel packages, handling more online transactions for Chinese domestic accommodations and transportation tickets than any other company in the industry. By aggregating a comprehensive range of travel-related data and providing customers with 24-hour customer service and a sophisticated platform accessible by its website, mobile app, and toll-free telephone number, Ctrip is able to deliver information useful to business and leisure travelers alike, and assist its customers in booking vacation packages and guided tours. Ctrip also provides business trip management services, supporting its enterprise clients and enabling them to effectively manage all of their business travel needs. Founded in 1999, Ctrip has been listed on the NASDAQ stock exchange since 2003 (NASDAQ: CTRP), and its explosive growth has made it one of the most recognizable travel brands in China.
Company Name: Ctrip.com International Ltd.
Corporate Website: http://www.ctrip.com/
Founded: May 1999
Business Description: Administration of online travel booking website Ctrip.com, etc.
TableCheck Inc. is a growing restaurant tech company from Japan that describes its mission as "Dining Connected: Bridging the Gap Between the World's Restaurants and Customers." The company creates platforms that bring restaurants and customers around the world together, and leverages technology to deliver next-generation hospitality. With talented personnel from 18 different countries around the world as of August 1st, 2019, TableCheck is assembling a global team, and uses English as its official company language, taking a leading role in the market an innovator in the industry. TableCheck's growth as a business has extended beyond Japan and into the global market. Its clients are world-class restaurants and food and beverage companies with exacting standards of service and reliability, including major global hotel chains and starred restaurants.
Company Name: TableCheck Inc.
Corporate Website: https://corp.tablecheck.com/
Founded: March 2011
Capital: ¥1,071,638,010 (includes capital stock and capital reserves)
Business Description: Development and provision of the cloud-based restaurant management system TableSolution and the online restaurant reservation service TableCheck
Offices: 8 (Tokyo (head office), Osaka, Fukuoka, South Korea, Singapore, Indonesia, Thailand, Australia)
Mikako Mochizuki, PR Department, TableCheck Inc.
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