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Case Study

Bistro Volière

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Winston Hammill

This authentic French Bistro in the heart of St.Kilda Melbourne, enjoys a well balanced French menu, nice wine and a relaxed bistro style that is easy to get used to. Their Confit de Canard (Confit Duck) is a local favourite and we recommend this venue highly for those looking for an authentic french experience, great food and excellent value.

I can confidently recommend TableCheck to any restaurant looking to enhance their operations and capitalise on their online table reservation management.

The Goal

Bistro Volière was tired of paying cover fees from pay per cover booking platforms and wanted a way to fix the fee as well as privatise the diner data coming from online bookings made from Google and from their website.

The Result

TableCheck was able to personalise the online booking experience across all channels for a flat fee. This reduced their previous booking fees by over $500 AUD per month. Additionally, Bistro Volière now bills more revenue due to the increased table turns gained by TableCheck’s ability to show alternative seating times (AI Driven) during the booking process.

Bistro Volière now controls their restaurant more easily, automating the handling of bookings to suit their demands for each day of the week. This enables FOH and kitchen staff to focus more on service.

What they said

General Manager Phil Le Blanc - ” We started using TableCheck following our frustration with a range of reservation platforms charging per person booking fees. Even our small restaurant has generated significant savings (over $500 per month) from TableCheck's flat monthly fee. Additionally, during COVID capacity restrictions, we have really benefited from our ability to control bookings around 7-7:30pm enabling the system to offer alternative (early or late) seating times. This has resulted in more tables “turning”, better use of all our available seating times and, operationally, the restaurant has become much easier for floor & kitchen staff to manage. I can confidently recommend TableCheck to any restaurant looking to enhance their operations and capitalise on their online table reservation management. ”

Bistro Volière

129 Fitzroy Street, St Kilda, 3182
0412 360 120

https://www.bistrovoliere.com.au/


About the Author

TableSolution Australia Country Manager

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