● Please note that we may not be able to accommodate requests regarding seat assignments. Your understanding is appreciated. ● During peak times, visits will be timed. Your understanding is appreciated. ● If we are unable to reach you after your reserved time, we may unfortunately have to cancel your reservation. Please be sure to contact us if you’re running late. ● For reservations involving 5 or more people, please reserve enough seats for everyone. ● Reservations for Lounge Cars cannot be made online; please visit us in person. ● Reservations open at 13:00 on the second Wednesday of two months prior. (For October reservations, it opens on August 12, Wednesday.)
[For guests using wheelchairs] Due to the narrow aisles on trains, it is necessary to transfer to a special wheelchair onboard. Staff will assist with this process, so we kindly ask for your understanding.
Inquiries by phone: 042-454-2152 ※ Store hours: 11:00–21:30; closed on Wednesdays