Coqoon Spa - The Slate Phuket
SPA ETIQUETTE
Reservations – it is recommended that bookings are made at least one day booking in advance to secure your preferred date and time of treatment. A credit card number is required at the time of booking for outside guests.
Check-in – Please arrive at least 15 minutes prior to your scheduled treatment to complete the health consultation form and enjoy our welcome procedures. A late arrival will result in a shortened treatment time.
We will provide slippers, bathrobes and all amenities required for use during your visit.
Cancellation Policy – The treatments you select are reserved especially for you. If you wish to cancel your spa appointment, at least 4 hours notice is required. The full treatment fee will be imposed for a ‘no-show’ or any cancellation with less than 4 hours notice. Please give at least 24 hours notice for any re-scheduling, subject to availability.
General consideration
• Out of consideration to other spa guests, we request that all noise is kept to a minimum.
• Children are not allowed at the spa unless they are having treatment or are accompanied by an adult.
• Smoking and the consumption of alcohol within the spa are prohibited.
• Mobile phones and electronic devices are discouraged.
• Please inform the spa receptionists of any health conditions and medical complications so that we can recommend a suitable treatment for you.
Valuables – We recommend that no jewelry should be worn to the spa. The management and staff accept no responsibility for the loss of valuables brought into the spa premises.
Payment – Unless otherwise advised, all treatments will be charged to your room account and to be settled at the time of check out. We also accept cash and most major credit cards. All prices are quoted in Thai Baht exclusive of 10% service charge and 7% applicable tax. Prices are subject to change without prior notice.
In Room / In Villa Treatment – (10:00–18:00) Advance reservation is essential, available upon request and only for rooms equipped with a massage bed.
Contact
Homepage: Coqoon
Tel: 076-327-006
Email: spa@theslatephuket.com