Thank you so much for your interest in Nén Light Restaurant (Ho Chi Minh City). Kindly read and understand the restaurant’s terms and conditions before completing the reservation process.
Terms and conditions:
DEPOSIT PAYMENT POLICY Starting Oct 01, 2025, to ensure a smooth and dedicated experience for all guests, Nén Light kindly requests a deposit of 500,000 VND per guest for all bookings.
The deposit will be deducted from your final bill at the end of your meal. Late cancellations, no-shows, or unnotified changes may result in the deposit being non-refundable.
CANCELLATION POLICY We understand that plans may change. Please kindly cancel or modify your reservation at least 24 hours in advance to avoid forfeiture of your deposit.
For cancellations or changes, email us at nenlight@restaurantnen.com and our team will be happy to assist.
DIETARY RESTRICTIONS When making a reservation, please tell us as detailed as possible about your allergies. This would include the types of food that you are allergic to, the severity of the allergies. Especially if you are allergic to seafood, please tell us whether you can consume nước mắm (fish sauce) at all.
Currently we can accommodate vegetarian, pescatarian and different types of allergies with 3-hour in advance notice.
RUNNING LATE OF ARRIVAL TIME The entire experience of Sto:ry Menu will take about 2.5 hours. Please be aware of location and heavy traffic at times in Ho Chi Minh City. If you are running late or cancelling the reservation, we kindly ask that you notify us by telephone at your earliest convenience.
CHILDREN POLICY We are pleased to accommodate families with children from age 8. Young diners can enjoy our Sto:ry Menu (Short Experience - 7 courses). For families with children under 8, please reach out to us via email or hotline so we can provide the best assistance for your visit.
PARKING Parking spaces for motorbikes are available in front of the venue, our staff will support you to park safely. Car parking is not applicable.
DRESS CODE Smart Casual.
LAST ORDER 21:30
CURRENCY EXCHANGE 1USD = 24,000VND
If you encounter any issues such as reservations are not available at your requested time and / or number of persons, please contact us at +84(0)89-899-0806, or email to: nenlight@restaurantnen.com