הזמן ב RAMEN MATSUI

כל ההזמנות כרוכות בתשלום דמי הזמנה של ¥ 500 לאדם, ולא ניתן לקבל החזר כספי בכל מקרה של ביטול או שגיאה.
We have established rules so that all customers can enjoy their dining experience. We apologize for any inconvenience and appreciate your understanding.
*Reservation Rules*
● Please arrive at least 10 minutes before your reservation time.
A signboard is placed on the sidewalk in front of the store, so please line up there and wait.
● Customers wearing strong fragrances such as perfume will be refused entry. Please inform your companions as well.
● Children under 12 are not permitted to enter.

● When taking photos inside the store, please ensure that other customers, staff, or the kitchen are not captured.
● Please order one bowl of ramen per person in your reservation party. You may not order only rice dishes or side menu items. (If you wish to order two bowls of ramen per person, please make an additional reservation for the next time slot.)
● We do not accommodate vegetarian or gluten-free requests.
We use a wide variety of ingredients, so if you require strict allergy accommodations, please refrain from making a reservation. For special requests—such as disliked ingredients, large luggage, wheelchairs, or other inquiries—please contact us via DM on Instagram before booking. Requests entered in the reservation field cannot be processed.

*About Ordering*
Please check the menu at the URLs below and decide your order before arrival.
Menu is here
English menu is here

*Payment is cash only
● Please prepare 1,000-yen bills to purchase your meal tickets at the vending machine.
※ We can exchange ¥10,000 and ¥5,000 bills—please ask a staff member.

*About Cancellations*
For cancellations made within 24 hours of your reservation time, a cancellation fee of ¥2,000 per person will be charged.
・If you arrive late for your reservation, it will be considered canceled and the same cancellation fee will apply.

*Reservation Start Date*
Reservations open at 12:00 PM (noon) three days before the desired date.
Example: Saturday reservations open at Wednesday 12:00 PM.
※ We are not accepting on-site queues without a reservation—please book in advance.
※ For business updates, please check our official Instagram and X.

בקשות

Please arrive at least 10 minutes before your reservation time.
If you do not arrive by your reservation time, you will not be allowed to enter, so please be sure to inform your accompanying guests. (A cancellation fee will be charged.)
Please be sure to inform your companions that you are not allowed to enter the store wearing perfume or other strong scents.
Please be sure to inform your accompanying guests that your seat will be reserved for a maximum of 30 minutes. (For example, if your reservation is for 12:00, your seating time will be from 11:50 AM to 12:20 PM.)
Once you have finished your meal, please offer your seat to a waiting customer.

פרטי האורח

סיסמה קצר מדי (פחות מ- 12 תווים)
סיסמה חלשה מדי.
סיסמה חייב לכלול לפחות אות אחת גדולה, אות אחת קטנה, מספר אחד, וסימן אחד.
סיסמה לא יכול להכיל חלק מאימייל.
סיסמה לא תואם לאישורו
על ידי הגשת טופס זה, אתה מסכים לתנאים ומדיניות רלוונטיים.