Orb Cafe Shibuya Koendori
■□■ Café Usage Guidelines ■□■

● When entering your name, please ensure that the kanji and furigana are the same.
For example, if kanji is entered as “Yamada/Taro” but furigana is entered as “Oobu/Cafe”, it may take longer to process the reservation, and you might be placed at the end of the queue.

● Seat selection is not available.

● Please select your preferred time slot when making a reservation.

● Car arrivals are not permitted.

● If an employee notices that a guest appears unwell or poses a concern to other guests, they may approach and guide that guest accordingly.

● This café is a place to enjoy the world of our collaborative works; therefore, if any behavior or conversation seems inappropriate, staff may ask guests to change seats or leave the premises at their discretion.

● On holidays and during events, the café is expected to be very crowded. To allow as many guests as possible to enjoy their visit, we may decline reservations for a second or later visit on the same day.

● To cancel a reservation, please follow the cancellation instructions in the confirmation email.

● If you fail to arrive within 15 minutes of your scheduled time without notification, the reservation will be treated as canceled.

● Due to heavy traffic, the availability status shown may not always be up to date; please keep this in mind.

● For groups of 5 or more people, please contact the café directly by phone.