[About Reservations] - You can reserve pick-up dates and times up to 30 days in advance. The deadline for fruit punch reservations is noon on the day of pick-up. The deadline for shortcake reservations is noon the day before pick-up. - Changes cannot be made after reservations are completed. If the item is cancelable, please cancel it yourself and place your order again. - Please cancel the order yourself. [About Reservations] - We cannot accept inquiries or reservations about products by phone. - If you do not come to the store on the reserved date and do not pick up the item, it will be automatically canceled. Please note that we cannot provide refunds. - Reservations may end as soon as the limited quantity is reached. - Products that have closed for the specified date and time will not be displayed on the reservation page. - The actual product may have some changes to the photos and toppings. For inquiries about reservations at Omiya Confectionery Store: *Here* [About Cancellations and Changes] - For cancellations made two days or more before the pick-up date, a 100% cancellation fee will be charged. - Please cancel the order yourself.・For cancellations other than those mentioned above, we will process the refund within 7 business days after the customer has completed the cancellation procedure. It may take some time for the refund to be processed after the refund is processed, and depending on the timing, the refund may be made after the payment has been debited once. For the actual refund time, please contact your credit card company. ・For detailed cancellation instructions, click here . [Regarding receipts]・We ask that customers issue receipts themselves. Receipts can be issued from My Page or the reservation completion email. For detailed issuing instructions, click here . Only the products on this page can be reserved. Please note that we will not be able to prepare a different product even if you specify it in the comments section.