● Please note that we may not be able to accommodate requests regarding seat assignments. Your understanding is appreciated. ● During peak times, reservations will be time-limited. Please be aware of this in advance. ● If we are unable to reach you after your reserved time, we may have to cancel your reservation. Please be sure to contact us if you’re running late. ● For groups of 5 or more people, please make separate reservations for each person. ● Reservations for Lounge Car are not accepted; please come directly to the venue. ● Reservations open at 13:00 on the second Wednesday, two months prior. (For January reservations, it opens on November 11, Wednesday.)
[For guests using wheelchairs] Due to the narrow aisles on trains, it is necessary to transfer to a special wheelchair onboard. Our staff will assist with this process, so we appreciate your understanding.
Inquiries by phone: 042-454-2152 ※ Store hours: 11:00–21:30; closed on Wednesdays