Please review our catering policies before placing your order:
・Group Sizes: Online reservations are available for groups of 6 to 20 people. During the peak season (December 20 – January 2)(February 4 - 8), online bookings for catering services require a minimum of 10 adults. For groups of 21 or more, please contact us by email. ・Advance Booking: Reservations must be made at least 10 days in advance. ・Payment: Full payment is required online at the time of booking. ・Changes to Guest Count: Please cancel your original reservation and submit a new one with the updated guest count. (Note: If changes are needed within 10 days of the event, online rebooking will no longer be available; please contact us by email). ・Time Changes: Requests to change the start time can be sent via email. Preparation & Delivery: 【Catering Service】 Our team will arrive at your accommodation 1 hour before your scheduled time for setup. 【Delivery Plan】 All orders are delivered at 5:30 PM.
・Cancellation Policy Up to 7 days (169 hours or more) prior to the event: 100% refund. 7 days (168 hours) or less prior to the event: Non-refundable.
・Service Areas Standard Areas: Niseko Town, Annupuri, and Hirafu. Extended Areas: Hanazono and Rusutsu (an additional delivery fee of ¥5,000 applies, payable on the day of delivery).
Contact Us 📞 Phone: 0136-55-8852 ✉️ Email: reserve@nisekoinhousedining.com
