Eel Kitashirakawa（Pick Up）

●Please place your order by 10:00 a.m. the day before.
●Changes after reservation are not accepted. If changes are needed, please cancel and make a new reservation.
●If you are more than 1 hour late without notice, your order will be automatically canceled, and no refund will be given.
●For orders of 16 or more items or if you wish to pay in-store on the same day, please contact us by phone.

【About Product Handling】
●Please consume the product as soon as possible after receiving it.
●We are not responsible for quality deterioration or health issues such as food poisoning due to long-term storage or improper handling.

【About Delivery】
●Delivery time may vary depending on traffic, weather, or other circumstances.
●Delivery is available for orders of two or more eel rice box or grilled eel sets.
※Delivery Area
■ All of Chiyoda Ward
■ All of Minato Ward (excluding Odaiba area)
■ Part of Shinjuku Ward (Yotsuya 1–3-chome, Wakaba 1–3-chome, Suga-cho, Minamimotomachi)

●Delivery Fee: For Unajū/Kabayaki Set, flat ¥1,650 (tax included) for 2–15 items
*Please select one [Delivery Fee] item from the menu. A separate fee of ¥1,650 will be charged.

【About Product Defects and Returns】
●If there are any defects or mistakes in your order, please contact us. We will confirm the situation and take appropriate action.
However, we do not accept returns or exchanges for personal reasons (e.g., dislike of taste, ordering mistakes).

Contact by phone: 03-6206-7476