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Booking Policy

Welcome to The Balcony at Crowne Plaza Queenstown — a vibrant, intimate space with stunning mountain views, perfect for date nights, catch-ups with friends, or relaxed sunset drinks.

Seating Requests
Please note we are unable to guarantee requests for specific seating. Firepits are subject to availability.

Want the space to yourself?
The Balcony is available for private events outside of regular opening hours, including pre or post-wedding functions, celebrations and group gatherings. To enquire, please email conference.cpq@ihg.com.

Reservations
We recommend booking in advance. Reservations can be made online or by contacting us directly on 03 442 5360.

Wet Weather
In the event of bad weather, your reservation may be moved to threeSixty Restaurant, located on the Ground Floor of Crowne Plaza Queenstown. You will not be contacted prior to this change.

Late Arrivals & No-Shows
If you do not arrive within 15 minutes of your booking time, your reservation may be released.

Cancellation Policy
A $50 fee applies for no-shows or cancellations made within 1 hours of your booking time.