- Please make your reservation at least 7 days before the pickup date. - Please note that changes or cancellations cannot be accepted from Thursday, December 18 onward. If you need to make a change, please cancel your reservation and rebook. - If you will be late for your scheduled pickup time, please contact us. - For inquiries by phone: 086-233-3138 - Pickup locations [Stollen (シュトーレン) and Freshly Baked Steamed Chocolate (窯出し蒸しショコラ)] Time: 10:00–19:00 Location: Dec 1 (Mon)–Dec 19 (Fri): 1st floor Lobby Lounge Lumière Dec 20 (Sat)–Dec 25 (Thu): 1st floor Lumière special pickup counter [Premium Fraise de Noël (プレミアム フレーズ・ド・ノエル)] Time: 10:00–19:00 Location: Dec 20 (Sat)–Dec 25 (Thu): 1st floor Lumière special pickup counter