Tempah di RAMEN MATSUI

Semua tempahan dikenakan bayaran tempahan setiap orang ¥ 500, dan tidak boleh dikembalikan tanpa mengira sebab pembatalan atau kesalahan.
*Reservation Rules*

● Please arrive at least 10 minutes before your reserved time.
We’ve placed signage on the sidewalk in front of the shop; please wait in line there.

● Guests wearing strong perfumes or fragrances will not be allowed entry. Please inform anyone accompanying you of this rule as well.

● Children aged 12 and under are not permitted to enter.

● When taking photos inside the shop, please ensure that other customers, staff, and the kitchen area are not visible.

● You must order one bowl of ramen per person in your reservation. Orders consisting solely of rice dishes or side items are not permitted. If you’d like two bowls of ramen, please make separate reservations for different time slots.

● We do not accommodate vegetarian or gluten-free diets.
Additionally, since we use various ingredients, those requiring strict allergen management should refrain from making reservations. For inquiries regarding disliked ingredients, large luggage, wheelchairs, or any special requests, please contact us via DM on Instagram prior to booking. Requests submitted in the remarks section cannot be accommodated.

*Ordering Information*
You can view the menu via the links below; please decide on your order in advance.
View the menu here
English menu is here

*Payment is accepted cash only*
● Please purchase meal tickets using a cash machine; we recommend bringing 1,000 yen bills.
※If you have 10,000 or 5,000 yen bills, we can exchange them—just ask a staff member.

*Cancellation Policy*
Cancellations incur a fee of ¥2,000 per person, applicable 24 hours prior to your scheduled visit.
・Arriving late to your reserved time also renders the reservation invalid; the same cancellation fee applies.

*Reservation Start Date*
Reservations become available at 12:00 PM three days prior to your desired date.
Example: Reservations for Saturdays open at 12:00 PM on Wednesdays.

※Currently, we do not accept walk-in customers; please make a reservation in advance.
※For updates on operating hours and other information, please check our official Instagram and X.

Maklumat tambahan

You must arrive at least 10 minutes before your reservation time.
If you do not arrive by your reservation time, you will not be allowed to enter, so please be sure to inform your accompanying guests. (A cancellation fee will be charged.)
Please be sure to inform your companions that you are not allowed to enter the store wearing perfume or other strong scents.
Please be sure to inform your accompanying guests that your seat will be reserved for a maximum of 30 minutes. (For example, if your reservation is for 12:00, your seating time will be from 11:50 AM to 12:20 PM.)
Once you have finished your meal, please offer your seat to a waiting customer.

Butiran Tetamu

Kata laluan terlalu pendek (minima adalah 12 karakter)
Kata laluan terlalu lemah
Kata laluan mesti mengandungi sekurang-kurangnya satu huruf besar, satu huruf kecil, satu nombor dan satu simbol.
Kata laluan tidak boleh mengandungi sebahagian daripada E-mel.
Kata laluan tidak sama dengan penegasan
Dengan menghantar borang ini, anda bersetuju dengan terma dan polisi yang relevan.

Terma & Dasar