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<Reservation Guidelines>

● Course Reservations
For parties of 2–3 guests, reservations must be made by 5:00 PM on the day prior to your visit.
For parties of 4 guests or more, reservations must be made by 5:00 PM at least 2 days in advance.

● As we serve only a chef’s tasting menu, we kindly ask that you inform us of any food allergies or dietary restrictions at the time of booking. Please confirm with all members of your party and notify us in advance.
We regret that we cannot accommodate requests made on the day of your visit or the day prior.

● Our dress code is Smart Casual. We kindly ask that you refrain from wearing excessive perfume, shorts for men, or sandals, as these are not permitted.

● Our dishes are prepared in accordance with your reserved time. Should you be delayed or wish to arrive earlier than scheduled, please contact us by phone in advance.

● Children are welcome only if they are 10 years or older and able to enjoy the same course menu.

<Cancellation Policy>

For parties of up to 3 guests -
Cancellations or changes made 3 to 1 day prior: 50% of the course fee
Cancellations or changes on the day of reservation: 100% of the course fee

For parties of 4 guests or more -
Cancellations or changes made 7 to 4 days prior: 50% of the course fee
Cancellations or changes 3 days prior or on the day of reservation: 100% of the course fee

*For changes to the date, number of guests, or cancellations:
 – Please contact us at least 4 days in advance for parties of up to 3 guests.
 – Please contact us at least 7 days in advance for parties of 4 or more.
*Any changes made after the stated deadlines will incur cancellation charges.

For inquiries or further information, please feel free to contact us.

e-mail : restaurant.heliotrope@gmail.com
Tel : 050-3116-2227