Ginza Kitafuku
[Regarding Reservations]
● To verify customer information, we require card details at the time of booking; however, payment is actually collected in-store on the day of your visit.
● For safety and security reasons, debit cards and prepaid cards cannot be used at our restaurant. Please provide credit card details instead.
● Last-minute reservations (on the same day or the following day) can only be made by phone. For groups of 7 or more people, please contact the restaurant directly.
● Requests for specific seating arrangements may not always be accommodated. Please understand this in advance.

[Regarding Menu Offerings]
● We offer children’s menus ( priced at 5,500 yen ) for children aged 10 and under. If desired, please specify the quantity and ages of the children. Children who will be having adult meals should be counted as adults when making a reservation.
● Bamboo shoots (spring), eel (summer), and soft-shell turtle (available year-round) can be requested. Please indicate your preferences in the request section during booking.

[Regarding Cancellations]
● Cancellations made within 24 hours of the reserved date and time will incur a cancellation fee equal to 100% of the course price, regardless of reason (including COVID-19, influenza, etc.).
The only exception is if physical inability to attend is due to natural disasters such as typhoons or earthquakes, in which case presentation of proof (e.g., public transport delay notice) will waive the cancellation fee.
● If you fail to arrive within 30 minutes of your reserved time without prior notification, the reservation will be treated as canceled, and a cancellation fee equal to 100% of the course price will apply.
● If the phone number or email address provided during booking is incorrect, the reservation may be treated as canceled. Please ensure all information entered is accurate.

[Regarding Course Prices]
● Due to significant fluctuations in crab procurement costs, the final amount paid on the day of your visit may exceed the originally quoted course price.

●For guests reserving courses featuring live Matsuba crabs
Due to soaring crab procurement costs, courses including live Matsuba crabs will incur an additional charge of 10,000 yen during the period from December 10 to January 10.
Please note that course prices may change further depending on seasonal market conditions and procurement costs.

We kindly ask for your understanding and cooperation when making reservations.

Phone inquiries: 050-3628-6368
Email inquiries: ginzayoyaku@kanikitafuku.com