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Privacy Policy

Enacted on May 1, 2012
Revised on December 14, 2016
TableCheck Inc
Representative Director Yu Taniguchi

TableCheck Inc (the "Company", "we", "our", "us") is dedicated to the protection of all personal information which we handle, and shall comply with all laws, regulations, and individual rights concerning personal infortmation. The Company shall establish systems and policies to manage personal information, in accordance with the latest trends in IT technology and developments in the social and business environments, to which we dedicate a company-wide effort.

  1. We acquire and use personal information to the extext necessary for the development and sale of systems and services for reservation, customer, business management, promotion, online sales, employee management, etc. ntended for use in restaurants, salons, and other outlets, We shall take measures to prevent the usage of personal information beyond the scope necessary to achieve the specified legitimate purpose.

  2. We shall comply all applicable laws and ordinances related to the protection of personal information, as well as guidelines and other norms established by the countries in which personal information is stored and used.

  3. We shall continuously improve our personal information security system by allocating resources consistent with the circumstances of the business in order to establish reasonable safety measures and prevent risks including leakage, loss, or damage of personal information.

  4. We will respond promptly and faithfully to complaints and consultations concerning handling of personal information.

  5. In response to changes in the environment surrounding the Company, we will continuously review and improve the personal information protection management system in a timely and appropriate manner.

This policy shall be communicated to all our employees, and shall be published on our homepage, in print, etc., in a public and freely accessible manner.


Personal Information Handling Agreement

■ TableCheck Inc (the "Company", "we", "our", "us") handles member information for the TableSolution and TableCheck systems (the "services") as follows:

  1. Name of Business
    TableCheck Inc

  2. Personal Information Administrator
    Title: Data Protection Officer
    Address: 2-14-5 Ginza, Chuo-ku, Dai-27 Chuo Bldg. 4F, Tokyo, Japan 104-0061

  3. Request for Disclosure of Personal Information
    It is possible for each individual to view and edit their stored personal information by logging into the system. Moreover, individuals may request the disclosure of their personal information by contacting the Support Center listed below. When such contact is received, we will first verify the indentity of the individual, then respond within a reasonable period.

    Contact Address
    TableCheck Inc c/o Data Protection Officer
    2-14-5 Ginza Chuo-ku, Dai-27 Chuo Bldg. 4F Tokyo, Japan 104-0061

■ Usage of Personal Information

Prior to obtaining your personal information, we will make clear in the writing the purpose for which we are acquiring it, regardless of how the information was submitted to us.

The following sections futher explain how we use your personal information. We will ask for your consent before using your personal information for a purpose other than those described in this Privacy Policy.

■ Our business clients (e.g. restaurants) may enter your personal information into the system. In such cases, we store and use your personal information in the normal course of providing our system to the same client company (or group of related companies) who entered the information.

■ Use of Personal Information Subject to Disclosure

In response to requests made by you or your representative regarding personal information held by our Company which is subject to disclosure, including notification of purpose, disclosure, correction, addition or deletion, suspension of use, erasure, and suspension of provision to third parties, ("Requests for Disclosure"), we shall respond in the following manner.

  1. Name of Business
    TableCheck Inc

  2. Personal Information Administrator
    Title: Data Protection Officer
    Address: 2-14-5 Ginza, Chuo-ku, Dai-27 Chuo Bldg. 4F, Tokyo, Japan 104-0061

  3. Purpose and usage of disclosed Personal Information:

    Type Usage
    Customer Personal Information (User, etc.) For the purpose of user support, transaction auditing, customer service, and inquiry support.
    Customer Personal Information (Client Company) For the purpose of business negotiations, correspondence, receiving orders, and contract fulfillment
    Employee Personal Information For the purpose of human resource labor management, business management, health care, and security management related to the employees of our company.
    Job Applicant Personal Information For the purpose of recruiting, corresponding with, and screening job applicants.
  4. Contact for consultation and complaints related to Personal Information disclosure
    TableCheck Inc c/o Data Protection Officer
    2-14-5 Ginza, Chuo-ku, Dai-27 Chuo Bldg. 4F, Tokyo, Japan 104-0061

  5. Authorized Personal Information Protection Organization
    Name of Organization: JIPDEC (Nihon Jouhou Keizai Shakai Suishin Kyoukai)
    Direct complaints to: Protection of Personal Information Complaints Office
    Address: Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo, 106-0032
    Phone: +81 (0)3-5860-7565, +81 (0)120-700-779

  6. Procedure for Inquiries and Requests for Disclosure, etc.

    1. Contact destination: Please contact the Personal Information Administrator listed above.
    2. Procedure concerning request for disclosure etc.

      1. After receiving your request, we will mail you the appropriate request form:
        · For purpose of use: "Request for Notification of Personal Information Usage"
        · For disclosure: "Request for Personal Information Disclosure"
        · For correction, addition or deletion, suspension of use, erasure, and suspension of provision to third parties: "Request for Personal Information Amendment or Suspension of Use, etc."
      2. Please mail to the contract address listed above the completed request form, together with the required identity verication documents of the principal and of the representative (in the cases where the request was made by a representative), and postal money order (for purpose of use and disclosure requests)
      3. After receipt of the above request, in order to verify the identity of the principal, a Company representative will contact the principal and confirm at least two points (e.g. telephone number and date of birth, etc.)
      4. In principle, the response will be made in writing (sealed letter mail) to the principal.
    3. If the person who submitted the request is not the individual whose personal information is requested (i.e., a representative, etc.), please also submit the following information:

      1. Documents required for identity verification of representative:
        (In cases where the principal has delegated request for disclosure)
        · Power of Attorney (original)
        (If the representative is the legal representative of a minor)
        · Family Registration Certificate (one copy)
        · Certificate of Residence (one copy with the relationship inscribed)
        · Other documents that can conform the legal representation right.
        (If the representative is the statutory agent of an adult ward)
        · Certificate Guardianship Registration (one copy)
        · Other public documents that can confirm the right of legal representation (one copy)
      2. Documents required for identity verification of principal:
        · Driver's License
        · Passport
        · Health Insurance Card
        · Certificate of Residence
        · Residence Identification Card
    4. Handling fee for purpose of use and disclosure requests:
      1000 Japanese yen per request (via postal money order)