[Important: Please read this before making a reservation] Due to renovation work on the rooms in Building 4 and based on guest occupancy, meal service will be provided at “Azalea” restaurant in Building 3, or at “Shakunage” or “Seiji” in Building 6. On the day of your visit, please confirm this at the front desk or call to make a restaurant reservation. We apologize for any inconvenience this may cause; thank you for your understanding.
[About Reservations] Reservations can be made for both breakfast and dinner (however, breakfast reservations are not accepted during winter). If you arrive without a reservation, you may have to wait depending on crowd levels, so please keep this in mind. (Priority is given to guests with reservations.) ▶ Even when booking a stay package that includes meals, the price will still be displayed on the confirmation screen; however, no payment is required.
[Reservation Periods] Breakfast: From 2:00 P.M., 6 days prior to the date of use, until 5:00 P.M. the day before. Dinner: From 2:00 P.M., 5 days prior to the date of use, until 5:00 P.M. on the day of use.
▶ Guests wishing to make reservations for multiple consecutive nights may call us on the first day reservations become available (5 days prior to the start date) to book stays for all nights. ▶ If your desired time slot isn’t shown for a selected date, it means reservations cannot be made due to being “before the reservation start date,” “all slots sold out,” or an “excluded date.” Also, reservations limited solely to children’s menus are not accepted.
▶ Seat assignments are determined upon arrival based on availability; therefore, requests for specific seats cannot be accommodated in advance.Additionally, special requests such as birthday cakes, anniversary plates, or kids’ celebration packages cannot be arranged via online booking—please call by 3:00 P.M. two days prior to make such arrangements. ▶ Upon arrival, we will need to verify the “Reservation Confirmation Email” on your device. ▶ If you fail to contact us even after a 15-minute delay past your reserved time, we may be unable to provide seating. ▶ For groups of 7 or more people, kindly make separate reservations or contact the restaurant directly. ▶ Menu items may change depending on ingredient availability. ▶ Photos are for reference only.
For inquiries by phone: 025-789-2211, 10:00 A.M.–6:00 P.M. (Restaurant Reservation Desk)