Thank you for choosing "Unagi Kita-Shirakawa" for your takeout/delivery order.
● Order Deadline: By 11:00 AM on the day prior to your desired date. *We may still be able to accommodate orders after the deadline. For urgent or last-minute requests, please contact us directly by phone. ● Modifying Your Order: If you wish to change your order details, we kindly ask that you cancel your current order and place a new one. ● Cancellation Policy: Please note that a 100% cancellation fee will apply for any cancellations made within 24 hours of the scheduled time. ● For the best and safest dining experience, please enjoy your meal as soon as possible after receiving it.
【About Delivery】 ● Delivery times may vary slightly due to traffic, weather, or other unforeseen circumstances. ● Delivery is available for orders of two or more items (applicable to Unaju or Kabayaki Zen only). *Delivery Areas: Chiyoda-ku, Minato-ku (excluding Daiba area), Shinjuku-ku (inside the Yamanote Line), Chuo-ku (inside the Yamanote Line), Shibuya-ku (inside the Yamanote Line), Taito-ku (Ueno, Akihabara, Taito), Bunkyo-ku (Hongo, Yushima, Koraku, Kasuga, Suido)
【Delivery Fee】 An additional delivery fee of 1,650 yen (tax included) will be charged. Please select one "Delivery Fee" item from the menu section when placing your order.