Alma vakti

Rezervasyon Politikası

Early Bird Offer
- From 21 July 2026 to 9 August 2026, guests who pre-order designated mooncake gift boxes and complete full payment will enjoy 10% off the regular retail price.

Order Period
- Orders will be accepted from 21 July 2026 to 25 September 2026.
- All mooncake gift boxes are available in limited quantities and will be sold on a first-come, first-served basis while stocks last.

Self Pick-up
- Date: 1 September 2026 to 25 September 2026
- Time: Tuesday to Sunday from 11:00 AM to 7:00 PM
- Location: Atelier Plume, 1F, Capella Taipei

Home Delivery
- Delivery Period: 1 September 2026 to 25 September 2026
- Final order deadline for delivery: 19 September 2026 at 7:00 PM
- Delivery service is available within Taipei City and New Taipei City only.

Delivery Terms
- Delivery charges are not included in the mooncake purchase price and will be charged separately.
- Delivery fees will vary according to the delivery destination and the courier company's prevailing rates.
- Delivery dates and schedules are subject to courier availability and operating policies.
- The hotel reserves the right to adjust delivery arrangements due to operational requirements, weather conditions, traffic disruptions, public holidays, or unforeseen circumstances.
- Upon delivery, the courier company may contact the recipient directly using the information provided on the order form.
- The hotel shall not be responsible for delays or unsuccessful deliveries resulting from inaccurate recipient information, recipient unavailability, adverse weather conditions, or courier service interruptions.
- Any additional charges incurred due to re-delivery requests, incorrect delivery information, or failed delivery attempts shall be borne by the purchaser.

Changes to Pick-up or Delivery Arrangements
- Any request to amend a confirmed pick-up or delivery date must be submitted at least five (5) days prior to the scheduled collection or delivery date.
- Requests received after this period cannot be guaranteed and remain subject to availability.

Payment Terms
- Full payment is required upon order confirmation.
- Orders will only be confirmed upon successful receipt of payment.
- Once payment has been received and the order has been confirmed, no cancellation, refund, exchange, or amendment will be accepted.

General Conditions
- Mooncake gift boxes are not eligible for accumulation or redemption of Capella DISCOVERY Dollars (D$), loyalty points, or other membership benefits unless otherwise specified.
- Promotional offers cannot be used in conjunction with any other discounts, privileges, vouchers, gift certificates, or promotional campaigns unless otherwise stated.
- Capella Taipei reserves the right to amend, suspend, or terminate any promotion, offer, product, delivery arrangement, or these Terms & Conditions without prior notice.
- In the event of any dispute relating to the promotion, ordering process, delivery, or interpretation of these Terms & Conditions, Capella Taipei reserves the right of final decision.