【Opening hours】
12:00pm~9:00pm (last entry 8:00pm)
*If there are no available times to make a reservation online, we can suggest a time close to your desired time.
Please feel free to contact us.

【Treatment Menu/Inquiries】
All menu combinations are possible, but due to system restrictions, you can only select one menu at Table Check.
If you would like to combine multiple treatments, please contact us by Tel or E-mail.

8LEMENTS SPA TEL:+81 (0)75 366 5376　MAIL：SPA-Yura@dhawa.com

【Flow of the day】
Welcome Tea, Counseling, Changing　*Outside of treatment time
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Treatment
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Changing, Refreshment　*Outside of treatment time

【Facilities】
Only single rooms.
There are no pools, saunas, or baths (only shower rooms).

【Arrival】
Guests staying at the Dhawa Yura Kyoto hotel can come directly to the spa reception on the 2nd floor.
Guests who are not staying at the Dhawa Yura Kyoto hotel cannot go directly to the 2nd floor, so please inform the front desk staff that you have made a spa reservation.

It takes extra 30 to 45 minutes except for treatment time to have welcome tea, counseling and change clothes, but there is no need to come to our spa in plenty of time in advance.
Please come to our spa on your reserved time.

If you arrive late for your reserved time, your treatment time may be shortened.

【Payment】
Basically, please pay at our spa. However, we also have a prepayment option.
if you would like to use it, please let us know by "REQUESTS".
We will contact you by email.
Yet, you must inform us that your request 5 days in advance of your booking date.
If the prepayment has not been completed 3 days in advence of your booking date, please pay at our spa by cash or credit card.

【Cancellation Policy】
If you are more than 15 minutes late and do not contact us, your reservation will be considered canceled.
Any cancellation with less than 4 hours’ notice will incur a 50% cancellation fee. A full fee will be imposed for a “no-show”.