Réserver à Q(Ramen/Ryoriya)

Un frais de réservation de ¥ 500 par personne s'applique à toutes les réservations, ce qui est non remboursable quelles que soient les raisons d'annulation ou les erreurs.
*Reservation Rules*
● A single reservation can include up to 5 people at a time.
● Children are not allowed to enter with strollers; only those who can eat children’s ramen are permitted.
● Please note that one noodle dish must be ordered per person.
※ Children’s ramen for kids under 10 years old is also available. (Adults may not order this.)
● Reservations can be made up to 2 weeks in advance.
● Even if no slots appear as available on the reservation page, same-day slots may still be offered. Same-day reservations can be arranged via numbered tickets or during times when seats are available.
● The reserved time is the arrival time. Please note that it may take 5–25 minutes before you can actually enter and receive your food.
● Please refrain from wearing strong perfumes or colognes; please inform your companions as well.
● We receive numerous requests daily for multiple servings per customer, which takes extra time to arrange. Additionally, we may ask guests to change tables when serving the second portion—we appreciate your understanding and cooperation.

*On the Day of Visit*
For same-day arrangements, please check our official Instagram page:
https://www.instagram.com/qmen_sapporo/

*Cancellations*
Cancellation fees apply as follows, calculated from the scheduled visit date/time:
● On the day of visit (within 24 hours prior): ¥2,000 per person

*Changing Reservation Date/Time or Number of Guests*
Changes to the number of guests or reservation date/time cannot be accepted after a reservation has been confirmed, regardless of the reason. Please double-check all details before finalizing your booking.
If any changes are necessary, kindly cancel the existing reservation and make a new one.

Should you have any questions, feel free to contact us:
● Phone: 011-596-9898
● Email: qramen.sapporo@gmail.com
※ Emails are not responded to during business hours.
※ Reservations can only be made online; reservations via email are not accepted.

Informations supplémentaires

Please let us know in advance if anyone in your group wants more than two ramen per person.

Coordonnées

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