- World of Hyatt – TASTE TOKYO Points Earning & Redemption-
‣Not eligible for World of Hyatt points
‣Not eligible for TASTE TOKYO points

- Takeout Item Pickup Location -
‣Cake Pickup Location: Chinese Cuisine “Jade Garden” (1st Floor)
‣Macaron Pickup Location: Crossroads Kitchen(2nd Floor)

- Date & Time Changes -
‣Changes to pickup date or time cannot be made by phone.
Please cancel your reservation and make a new order for your preferred date and time.

- Cancellation Policy -
‣Up to 2 days before pickup: No charge
‣1 day before pickup: 50% charge
‣On the day of pickup: 100% charge
*Due to the nature of our Christmas cakes, we are unable to accept changes to your order, cancellations, or changes to the pickup date after your reservation has been placed at the customer’s request. Please note that refunds cannot be provided in the event of cancellation. We kindly ask that you review your reservation details carefully before placing your order.

- Receipt -
‣You can do this from your My Page or from your reservation confirmation email. For detailed instructions on how to issue a receipt, please refer to Here

-Access -
‣ We operate a complimentary shuttle bus between the hotel and Shinjuku Station every day.
Please refer to the link for the timetable.