Book at Sanrio Characters Garden Cafe

■ Reservation start date
Reservations for one month in advance will open at midnight Japan time every day.
Example) Reservations for April 30th begin at midnight on March 30th, and reservations for December 30th and 31st begin at midnight on November 30th.

■ Business Hours
【Weekdays】 11:00 AM – 7:30 PM (2-hour limit)
【Weekends & Holidays】 10:00 AM – 7:30 PM (90-minute limit)
※ Last food order: 6:30 PM (all days)
※ Last drink order: 7:00 PM (all days)

From April 22nd to May 27th, our business hours will be changed as follows on weekdays, Saturdays, Sundays and holidays.
10:00-20:00
*Last food order 19:00 every day
*Last drink order 19:30 every day
Please note that we will be operating at weekend rates from Wednesday, May 7th to Friday, May 9th due to Golden Week.


■ Entry Time
Check-in starts approximately 10 minutes before each session at the entrance on the first floor.

■ Usage & Drink Order System
A one-drink order per person is required.

Weekdays
① Café & Juice Selection: ¥700
② Unlimited Tea Bar + Café & Juice Selection: ¥900
③ Seasonal Float (with coaster): ¥1,100
④ Alcoholic Beverages: ¥880

Weekends & Holidays
① Café & Juice Selection: ¥700
② Unlimited Tea Bar + Café & Juice Selection: ¥1,200
③ Seasonal Float (with coaster): ¥1,100
④ Alcoholic Beverages: ¥880

※ Prices include tax.
※ All plans come with an entry gift (trading card).
※ Elementary school children receive 50% off plans ① and ②.
※ Preschool children can enjoy plans ① and ② for free, but they will not receive an entry gift.
※ If selecting plan ② (Unlimited Tea Bar), all members of the group must order the same plan.

■ Table Charge Fees
The following concept seats require an additional charge per table, regardless of the number of guests:

Hello Kitty Sofa: ¥1,000
Pompompurin Sofa: ¥1,000
Little Twin Stars Sofa: ¥1,000
Kuromi Sofa: ¥1,000
Cinnamoroll Sofa: ¥1,000
My Melody Sofa: ¥1,000
VIP Room: ¥1,000

■ Course & Set Menu Orders
The following menu items require all junior high school students (age 12+) and older guests in the group to order them:

Garden Afternoon Tea
Garden Basket
Garden High Tea
※ A group cannot mix course menu orders with à la carte items (e.g., one person ordering Afternoon Tea while others order à la carte).
For more details, please refer to the Q&A Click here

■ Payment Methods
We accept the following payment options:

Cash
Credit Cards (VISA, Mastercard, AMERICAN EXPRESS, DINERS, JCB, Discover, UnionPay)
IC Cards (Suica, PASMO, Kitaka, toICa, ICOCA, SUGOCA, nimoca, manaca, hayakaken)
E-money (Rakuten Edy, iD, nanaco, WAON, QUICPay)
QR Code Payments (PayPay, Rakuten Pay, LINE Pay, Alipay, WeChat Pay)
■ Additional Information

We may contact you via phone or email for confirmation.
The café may close without prior notice due to public transport disruptions or severe weather.
Please make your reservation using your real name.
Seat requests or changes cannot be guaranteed for non-pre-booked reservations and will depend on availability on the day.
If you wish to add more guests on the day of your visit, please contact us in advance. We will adjust the seating if space is available.
Please cancel your reservation at least one day in advance whenever possible.
If you will be more than 15 minutes late, please contact us.
※ If we cannot reach you and you are over 30 minutes late, your reservation will be automatically canceled.
12 years and under
5 years and under

Requests

① For Customers Selecting a Concept Seat
The following concept seats require an additional charge per table, regardless of the number of guests.
Please note that an extra fee will be applied if you select one of these categories.

・Hello Kitty Sofa: 1,000 yen
・Pompompurin Sofa: 1,000 yen
・Little Twin Stars Sofa: 1,000 yen
・Kuromi Sofa: 1,000 yen
・Cinnamoroll Sofa: 1,000 yen
・My Melody Sofa: 1,000 yen
・VIP room:1,000yen
※ Even if you do not select a concept seat, please read this information and press "Yes (Acknowledged)" to proceed.

② Due to licensing agreements, we cannot accommodate ingredient modifications, including removing specific ingredients or using substitutes. Thank you for your understanding.

③ A one-drink order per person is required.
[For guests who have booked the Birthday Plate, Afternoon Tea, or Garden High Tea]
A voice message and message chocolate from Hello Kitty can be included.
*Guests who book Afternoon Tea or Garden High Tea can add this for an additional 200 yen.

If you would like to receive a message, please fill out the following request in the Request section
① Message content (e.g. Happy Birthday Haruka)
② Whether or not to include a voice message
③ When to serve (as soon as it's ready or after the meal)
Please write your name in your preferred format, using hiragana, katakana, English letters, or kanji.

*Please note that we will not be able to include a voice message if the message is not birthday-related, if the message does not include a name, or if the content is deemed inappropriate.
*If ordering afternoon tea for multiple people, please also enter the Afternoon Tea character who will receive the message chocolate.
*If no serving timing is specified, we will serve it as soon as possible.
Please tell me how you got to know our shop.

Guest Details

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