About Reservations
Following the state of emergency declared on January 7, 2021, our restaurant & bar will operate with shortened business hours as below starting on January 8 (Friday).
Hours: ♦Lunch 11:00 a.m. ~ 3:00 p.m. L.O.(4:00 p.m. CLOSE)
    ♦Tea Time 2:00 p.m. ~ 3:00 p.m. L.O.(4:00 p.m. CLOSE)
♦Dinner 5:00 p.m. ~ 7:00p.m. L.O.(8:00 p.m. CLOSE)

The reservable time and business hours will change depending on the situation. </red>
Please note that we serve alcoholic drinks only from 11:00 a.m. to 7:00 p.m. a period of declaration of a state of emergency
●For a while, our restaurant take reservations until one month later.
Please note that we do not accept table designations and reservations for terrace seats.
We are afraid that we set up a time limit. Lunch time: 90min. / Dinner time: 120min.
● Please see below "How to Prevent a Widespread Outbreak COVID-19 of SORANOHOTEL"
● We welcome only stay guest's dogs at terrace seats.
● We may be forced to cancel your reservation if you do not show up 15 minutes after the reservation time and you cannot be contacted.
● Our restaurant is completely smoke-free.
● Dress code: Smart casual (Please refrain from wearing room wear & room shoes.)
● Pictures are for illustrative purposes only. Menu and price contents are subject to change depending on the purchase situation and season.

About Cancellations
● A cancellation fee will be charged as follows.
 ・Restaurant reservation・・・A cancellation after 5:00 p.m. one day before to on the day: Equivalent to 100% of the total cost
 ・Take-out reservation・・・A cancellation after you tranceferred: 100%
● Please contact us below to modify or cancel until 5:00 p.m. one day before your reservation date(※Take-out reservation:before making the trancefer)

Inquiries by phone (9:00 a.m. to 5:00 p.m.): +81(0)50-3196-9027

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If you have any allergies, please enter details in the answer field below and answer for Q2.(Example: Chicken allergy only for myself, soup stock is also not possible. Other meats are acceptable.)
※We will contact you for comfirmation about allergy.
Please tell us detail about allergy. (I am afraid that If you have heavy allergy,we may not serve any dishes.)

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