About Reservations
●The reservable time and business hours will change depending on the situation.
●Please see below "How to Prevent a Widespread Outbreak COVID-19 of SORANOHOTEL"
Please note that we do not accept table designations and reservations for terrace seats(included dog's area). We will escote terrace seats only teatime to prevent outbreak of food poisoning in June - September.
● We may be forced to cancel your reservation if you do not show up 15 minutes after the reservation time and you cannot be contacted.
● Our restaurant is completely smoke-free.
● Dress code: Smart casual (Please refrain from wearing room wear & room shoes.)
● Pictures are for illustrative purposes only. Menu and price contents are subject to change depending on the purchase situation and season.
About Cancellations
● A cancellation fee will be charged as follows. A cancellation after 5:00 p.m. one day before to a cancellation on the day: Equivalent to 100% of the total cost
● Please contact us below to modify or cancel your reservation.

Inquiries by phone (9:00 a.m. to 5:00 p.m.): +81(0)50-3196-9027

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If you have any allergies, please enter details in the answer field below and answer for Q2.(Example: Chicken allergy only for myself, soup stock is also not possible. Other meats are acceptable.)
Please tell us detail about allergy. (I am afraid that If you have heavy allergy,we may not serve any dishes.)

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