News from Our Spa
♢ Open from 10 a.m. to 2 p.m. (treatment ends) on some Wednesdays (regular hotel holiday)
♢ Open at 2 p.m. on some Thursdays (the day after the regular hotel holiday)
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♢Click here for hotel holidays
*Booking and service hours are subject to change.
▶Please be advised that your desired dates and times may not be available at all times.
▶We may cancel your treatment if we are unable to get in touch with you up to 15 minutes after your scheduled time. Please contact us if you will be late to your appointment.
▶Please consult with us beforehand if you are pregnant, have a skin condition, or are a child seeking spa services.
▶Treatments after 10 p.m. are subject to an additional 10% late night charge.
▶Message to Visitors
・Last treatment start time is 17:00(Excluding some menus.)
・Although treatments are performed in guest rooms, amenities such as hair brushes and cosmetics will not be available. Please bring items that you are familiar with from home.
・Shower rooms are not provided.
・Please come to the 2nd floor Front Desk 10 minutes before your appointment.
≪Bookings≫
SORANO HOTEL is taking measures to prevent the spread of infection so that you can make reservations with peace of mind.▸
Our measures to prevent the spread of infection
≪Parking≫
Please use the parking complex on the hotel first floor.
≪Cancellations≫
No fees apply for cancellations made by two days before; 50% when cancelled by 10 p.m. one day before; and 100% of the total charge when cancelled after 10 p.m. one day before and on the day.
≪Cancellations≫
No fees apply for cancellations made by two days before; 50% when cancelled by 10 p.m. one day before; and 100% of the total charge when cancelled after 10 p.m. one day before and on the day.
Inquiries by phone（9 a.m. to 5 p.m.）
☎：+81-42-540-7776
