Please kindly indicate the following:
1) Name of the toy
2) Toy manufacturer (if known)
3) Years of use
4) Accessories (e.g., none, batteries, remote control, microphone, pump)
5) Details of the repair request (e.g., no sound, no light, not moving, broken, etc.)
6) In general, repairs will be carried out free of charge; however, if there are any costs for parts or other items, there will be a limit on the total expense (up to JPY500, 1,000, 2,000, 5,000 etc)