Book at Lounge & Dining SORAE / Kichijoji Excel Hotel Tokyu

✅Each plan has different numbers of guests and tour times. Please be sure to check the details on our website before making your reservation.
※For reservations for 9 or more people, please contact the restaurant directly.
✅If you have any food allergies, please inform us in the questions section.
※The menu may change depending on the availability of ingredients. Photos are for illustrative purposes only.
✅Please note that we may contact you to confirm your reservation.
✅Please note that we may not be able to accommodate your seating requests.

[Cancellation Fee for Buffet Guests]

2 days before - 1 day before: 50%

On the day: 100%

[Cancellation Fee for Guests Using Non-Buffet Options (Afternoon Tea, Courses, etc.)]

2 days before - 1 day before: 100%


・Please cancel or change your reservation number at least three days in advance as we need to prepare the ingredients.
・A cancellation fee will be charged, based on the menu price and the private room fee.
・If you have not decided on your menu, the minimum course price at the restaurant at the time of your reservation will be charged for each person.
・Cancellations due to unavoidable reasons such as natural disasters do not apply.

◆◆◆Attention Guests Using Afternoon Tea◆◆◆
Please refrain from making reservations for multiple days (unless you are traveling with different person) to avoid inconvenience to other guests.
If you have made reservations for the same items for multiple days and do not contact us, we may be forced to cancel all of your reservations. We appreciate your understanding.
12 years and under
3 years and under

Requests

[Customers with food allergies] Please let us know when making a reservation. (Please answer the questions from the restaurant.) Please note that we may not be able to respond to requests from customers with severe food allergies. All the ingredients served in the restaurant are cooked in the same kitchen, so they may contain allergenic substances. Please consult a specialist and make the final decision on your own. The raw materials used in the menu are subject to change without notice. *We will send an allergy hearing sheet to your registered email address, so please be sure to reply. If you do not receive a reply, we may refuse your reservation.
Please check all that apply to your allergy symptoms.
メニューは全て同じ調理場内でご調理しており、特定8品目を含め混入(コンタミネーション)の可能性がございます。
ご了承いただけますか。(不可の場合承れません)

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