Reservar en KOBAYASHI

■ Reservations
● Reservations can be made up to the end of the month two months in advance.
・Phone reservations → Accepted from 11:00–17:00
・Online reservations → Accepted 24/7
※ Specific seating requests may not always be accommodated. Please understand this in advance.

● Age restrictions
・Guests must be middle school age or older and able to eat the same meals as adults.
If you plan to bring children, please contact us by phone.

● Changes to party size or time
・Depending on reservation availability on the day, changes may not be possible.

● Confirmation calls/emails from the restaurant
・As the reservation date approaches, we will call or email to confirm details. If we cannot reach you or if there are complex allergy concerns, we may unfortunately have to cancel the reservation.

● Failure to contact us after the reserved time may result in cancellation. If you’re running late, please call us promptly.

■ Business hours
● 17:00–23:00
 ・Counter seating: Service begins at 18:00
 ・Private rooms: 17:00–20:00 (last entry)
※ Business hours may change without prior notice. Please note this.

▼▼ Important Notes ▼▼

■ Dress code
● Smart casual attire is recommended.
Casual clothing (T-shirts, shorts, sandals, etc.) and strong perfumes are not permitted.

■ Smoking
● Smoking is strictly prohibited throughout the entire premises, including near the entrance.

■ Allergies
● Please be sure to inform us of any allergies or food sensitivities of your companions.
● If not mentioned at the time of booking, changes on the day may not be possible; please understand this in advance.
● Our main dishes contain fish, pork, beef, and chicken. Additionally, please inform us of any allergies or sensitivities related to shellfish, dairy products, nuts, fruits, cilantro, cucurbits, etc.

■ Payment methods
● We accept credit card payments or electronic payments only. Cash payments cannot be accepted. Please be aware of this in advance.

■ Information from the restaurant
● The restaurant is located on the basement level, accessible only via stone-paved stairs; there is no elevator. Should you need assistance, our staff will gladly help you—please rest assured.
◆ Cancellation policy ◆
● 7 days prior: 30% charge
● 3–1 days prior: 50% charge
● Same-day cancellation: 100% charge
※ Starting 7 days prior, reducing the number of guests also falls under the cancellation policy. Please take note.
※ Changes on the day or any other inquiries must be made by phone.

Información adicional

▼Regarding allergies
● Please be sure to check for any allergies or food sensitivities your companions may have.
● If not mentioned at the time of booking, changes cannot be made on the day of the event; please keep this in mind.
● Coriander and oyster sauce are also used in our dishes. Guests with allergies or food sensitivities must specify in detail which ingredients or extracts/sauces they cannot consume.
If you have no allergies, please write “None”.

(Example) 1 person: Shellfish allergy (no extracts allowed)
(Example) 1 person: Oyster allergy (extracts are acceptable); 2 people: Do not like coriander
(Example) 1 person: Nut allergy (nut oils and almond powder are not allowed)
Please specify the purpose of use. If you have any seating preferences, please indicate them as well. Example: Business entertainment; two people at the head table, one at the side table.
For customers celebrating an occasion, we can also arrange custom plates (as a complimentary service) or purchase cakes on your behalf.
If interested, please specify your preferences in the message (and include your budget if ordering a cake).
(Example) Plate request: “Happy Birthday Takeshi”
(Example) Cake request: “Happy Birthday, Mr. Kobayashi.” Budget: 5,000 yen

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