Reservar en Samoyed Cafe PIO

◆ Please read this carefully before making a reservation. ◆

Our shop features a Samoyed Café and a co-working space where you can watch Samoyeds through glass.
When making a reservation, please select either “Samoyed Café usage” or “Co-working space usage” to ensure you choose the correct option.

※ The co-working space accepts reservations for single guests only.

[About the Samoyed Café]
Date and time changes are not possible after a reservation is confirmed.
If you wish to make changes, please cancel your current reservation and book again.

● All tickets are valid for one hour.
 ※ This includes both entry and exit times.

● On weekends and holidays, reservations must be made for groups of two or more people.
Reservations for single guests cannot be accepted; please note this in advance.

[Entry requirements for the Samoyed Café]
Entry will be denied to anyone falling under the following categories.
Please note that no refunds will be issued under such circumstances.
(For the safety of both guests and Samoyeds, we kindly ask for your understanding and cooperation.)

● Guests under the age of 15 accompanied by no adults
 ※ Those accompanied by a guardian may enter. (Up to 2 children per adult.)
Please do not leave children unattended.

● Guests shorter than 110 cm in height

● Guests bringing pets

● Guests under the influence of alcohol

● Guests who have visited other animal cafés or pet shops prior to visiting our shop

● Guests with animal allergies

● Guests not wearing socks.
※ For those without socks, we sell them at the reception desk for 100 yen per pair.

[Instructions for using the Samoyed Café]
● Pregnant guests and those using crutches or walkers must exercise extra caution for their own safety.

● Even if you arrive late, the duration of your stay cannot be extended.

● Entry to the Samoyed area is permitted only after previous guests have left.
There is no waiting area, so please arrive approximately 5 minutes before your scheduled time.

Email inquiries: info-pio@samoyed-pio.jp

Información adicional

[Disclaimer for Samoyed Cafe visitors]
During interactions with the Samoyeds, there is a possibility that clothing or personal belongings may become soiled due to gentle biting, drool, or excrement. There is also a chance of sustaining minor injuries from teeth or claws.

We cannot be held responsible for any injuries or for any damage or soiling of clothing and belongings resulting from such incidents.
Please understand this in advance and enjoy your time at the cafe.
How did you hear about us? (Multiple selections allowed)
**[Rules Regarding Misbehavior and Safety Management]**
To ensure the safety and comfort of all customers and dogs (Siberian Huskies), we have established the following rules of conduct.
If any of the behaviors listed below are observed, we reserve the right to deny entry, cancel reservations in advance, or request immediate departure at our discretion.

- Any actions that pose a danger to dogs or involve excessive handling
- Attempting to interact with dogs despite staff instructions; overly forceful behavior; actions causing injury or significant stress to the dogs
- Behaviors that disturb or harass other customers or staff
- Yelling, threatening remarks, harassment, or any actions that significantly interfere with other guests’ enjoyment
- Disobeying store instructions or rules
- Ignoring store rules, making unreasonable demands beyond what is reasonable, or refusing to leave when asked
- History of prior incidents or rule violations
- Reservations made by individuals who have previously engaged in misbehavior or caused problems at our establishment

※ In cases where entry is denied or guests are asked to leave for the above reasons, no refunds will be issued.
※ In cases involving dangerous behavior or refusal to leave, we will promptly report the incident to law enforcement and take appropriate action.

We kindly ask for your understanding and cooperation so that everyone can enjoy their time here safely and happily.

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