Opening Hours: 7:30 AM - 11:00 PM (Bakery 7:30 AM - / Cakes & Deli 10:00 AM -)
*We do not accept table reservations.

[Regarding Various Discounts and Benefits]
The following dates are excluded from various discounts and benefits. Please be aware of this in advance.
2026
April 29th - May 6th, August 8th - August 16th, September 19th - September 23rd, December 24th - December 31st

[Regarding Takeout Reservations]
Pickup Time: 12:00 PM - 9:00 PM
*Whole cakes and Sheraton Sweets Boxes require advance reservations.
*Reservations must be made by 4:00 PM three days prior to the pickup date and payment must be made online.
*When ordering, please select 1 adult.

【Cancellation Policy】
Regular Cakes/Afternoon Tea: 0% cancellation fee up to the day before; 100% cancellation fee on the day of the reservation; 100% cancellation fee for no-shows.

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To Our Customers
We want many customers to enjoy our chef's proud sweets. We kindly ask for your understanding and cooperation in refraining from same-day cancellations or repeated cancellations.

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☎Inquiries: 047-355-5555 (Hotel Representative)
✉Inquiry Form: here