Room Service / Hotel New Otani（Tokyo）

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Message du commerçant

Orders & Reservations
Eligibility: This service is available exclusively for guests who have already completed their room reservations.
Deadline: Please place your order at least 3 days prior to your check-in date (excluding special periods). For urgent requests past this deadline, contact Room Service at +81-3-3238-0050.

Delivery Policy
Condition: Items will be delivered only while you are present in your room. (Advanced setup prior to your check-in is not available.)
Time: Deliveries will be made within 30 minutes of your requested time.

Payment & Service Charge
Payment: All charges will be billed to your room. If you prefer separate payments, please specify in the comment section.
Service Charge: Please note that a 15% service charge will be added to your total.

Cancellation Policy
Cancellations must be made by email or phone within the following timeframes:
Beverages: By 6:00 p.m. on the day before delivery
Cakes & Food items: Up to 3 days prior to delivery
No-shows will incur a 100% cancellation fee.

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An elegant eight-layer cake featuring an ultra-rich, silky Colombian chocolate ganache, fragrant almond sponge, and a refreshing vanilla cream. Enjoy the wonderful contrast of textures and the deep, luxurious aroma of premium chocolate.

*The photo displays a 20×20cm cake.
The custom chocolate decorations shown are exclusively available for cakes measuring 20×20cm or larger, and can be added for an additional ¥5,500.
*Reservations for chocolate decorations must be made at least one week in advance.

Informations supplémentaires

Question 1 Req

Please enter the name of the guest

Question 2

■ Number of Candles
*Complimentary. Please enter the number of candles you would like (single style: long and thin).
*Due to the small size of the cake, a maximum of 5 candles can be provided.
*If left blank, no candles will be included.

Question 3

Question 4

Question 5 Req

■ Exclusive Chocolate Message Plate for Cakes (+¥550)
*Includes a standard greeting and name.
*Please enter your message in the remarks column below following the template: [Greeting + Name].
(Examples: "Happy Birthday ●●●●●", "Happy Anniversary ●●●●●", etc.)

Question 6 Req

We would be delighted to arrange this in your room prior to your arrival.
If you wish to avail of this service, please inform us in advance.

Question 7

If you would like a complimentary message card, please enter your message below.

Spécifications

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Réserver à Room Service / Hotel New Otani（Tokyo）

Disponibilité

Informations supplémentaires

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