With regard to your order, we kindly request that you collect your items from Deli located on the 1st floor of the Residence building (or from The Lounge on the lobby floor of the Hotel building on days when Deli is closed).
Should you wish to arrange delivery to your room or to a restaurant, we would appreciate it if you could kindly contact the Restaurant Reservations team in advance.
With regard to the method of payment, we would be grateful if you could kindly advise your preferred option, such as charging to your room, cash, credit card, QR code, or the credit card registered with TableCheck.
Please be advised that we are unable to process any refunds. We appreciate your kind understanding.