*Reservation Rules*
●We accept reservations for up to 5 people at a time.
●If children require seats, please include them in the number of people when making your reservation.
*Reservations are not required if children do not require seats (e.g., being held).
●Reservation slots for the following week open at midnight every Sunday.
●Even if there are no available slots on the reservation page, we may have same-day slots available.
For same-day slots, we will distribute numbered tickets or guide you to available time slots.
●We kindly request that each person order at least one noodle dish.
*We also offer ramen for children under 10 years old. (Not available for adult orders)
●The designated reservation time is the meeting time. Please note that you may have to wait 5-25 minutes before actually entering the restaurant and having your food served.
●Please refrain from wearing strong fragrances such as perfume or cologne. Please also inform your companions.
●We receive many requests from customers for consecutive orders every day, and it may take some time to serve you. Also, we may ask you to move seats when serving your second order. We appreciate your understanding and cooperation.
*Regarding the Day of Your Visit*
Please check our official Instagram for information regarding the day of your visit.
https://www.instagram.com/qmen_sapporo/
*Regarding Cancellations*
For cancellations, the following cancellation fees will apply, calculated from the date and time of your visit:
●On the day (24 hours before your scheduled visit): ¥2,000 per person
*Changes to Reservation Date, Time, and Number of People*
We cannot accept changes to the number of people or date/time after your reservation is complete, for any reason. Please be sure to check before confirming your order.
In the unlikely event that you need to change the date, time, or number of people, we apologize for the inconvenience, but please cancel your current reservation and make a new one.
If you have any questions, please feel free to contact the restaurant.
Contact Information:
●Phone: 011-212-1518
●Email: qramen.sapporo@gmail.com
*Please note that we do not respond to emails during business hours.
*Reservations can only be made online. We do not accept reservations via email.
