Pastry Shop "Dorer" - Yokohama Bay Sheraton Hotel & Towers

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Mensagem do comerciante

**[Regular Business Hours]**
Daily: 10:00–19:00

▶ For requests requiring a reply, please contact us by phone.
■ General restaurant reservations: TEL. 045-411-1188 (10:00–19:00)

Orders paid for in advance via credit card cannot be canceled. Please note that a cancellation fee of 100% applies; we are unable to cancel or refund credit card payments. No refunds will be issued even if customers fail to pick up their orders on the scheduled date without prior notice.
※ All listed prices include taxes.

■ Instructions on how to make a reservation ■
For the fields below asking for numbers, please enter “1”.
For the time field below, please select the time at which you plan to pick up your order.

■ As part of our efforts to reduce environmental impact, starting September 24, 2024, paper bags (shopping bags) will be offered for a fee, except for certain items specified as “includes paper bag.”
If you need a paper bag, please place an order via the “Paper Bag” option. Thank you for your understanding and cooperation.

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Informações adicionais

Pergunta 1 Nec

[Important notes regarding food allergies at our restaurant]
• Although we verify information about ingredients based on data from suppliers and manufacturers, it is impossible to completely prevent any contamination by allergenic substances.
• Cooking utensils are washed each time they’re used; however, they are shared with other menu items. Additionally, since dishes are prepared in the same kitchen, there is a possibility that trace amounts of allergens may be introduced during the cooking process.
• If you inquire in advance, we can provide information regarding the 29 specified major allergens contained in our dishes. However, for safety reasons, we must decline any special accommodations related to food allergies, so please understand this in advance.
After reviewing the above information, it is ultimately up to you to decide whether to proceed with your reservation.

● Please note that even if you mention food allergies in the special requests section, we are unable to make any accommodations.

Pergunta 2 Nec

Paper bags (shopping bags) are available for a fee, except for certain products labeled as “Osechi,” “Christmas cake,” “Christmas hamper,” or “includes paper bag.”
If you need a paper bag, please place an order via the “Paper Bag” option.

Pergunta 3

グルメパスポート会員様はポイント付与の対象ですので、会員番号をご記入ください。
※ポイントはご予約日に付与いたします。

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