[Reservations]

Online reservations are accepted until 12:00 PM (noon) on the day before use.
For reservations after noon on the previous day and on the day of use, please contact us by phone.
When making a reservation, please enter the number of passengers (including children) and the date/time, and select your preferred service.
Please indicate the type and number of luggage in the remarks section.

[Friday Service Information]

The Friday departure from the station at 8:30 PM is scheduled to arrive around 9:10 PM.
Please note that this service operates on a reservation-only basis. Advance booking is required.

[Notes]

Travel time may vary depending on traffic conditions.
If we do not hear from you after your reservation time, your booking may be treated as a cancellation.
If you are running late, please contact us in advance.
For groups of 6 or more, please contact us by phone in advance.

[Contact]
TEL: 0279-84-1441
MAIL: info.anahirkaruizawa@ihg.com