▶ Reservations can only be made online.
▶ Guests wishing to order an anniversary cake must place their order via the website by 18:00, four days in advance.
▶ For cancellations made after 10:00 on the day prior to the reservation, a cancellation fee of 100% will apply.
▶ Even in cases where no notice of cancellation is given, a cancellation fee of 100% will still be charged.
▶ For guests staying overnight who cancel their accommodation, the cake reservation will not be automatically canceled. Please be sure to contact the restaurant to cancel it as well.
▶ Guests wishing to make changes to their reservation should contact the restaurant directly.
▶ Any requests to change the reservation time on the day of the event must be communicated to us by phone no later than 17:00.
※ Depending on reservation availability, we may be unable to accommodate your request. Please understand this in advance.
Restaurant direct line: 06-6462-2222 (9:30–21:00)
※ If there are any questions regarding your reservation details, the hotel may contact you. Therefore, if you are not the lead guest, please enter your own name and phone number.
※ Please enter a phone number where you can be reached.
※ The anniversary cake must be consumed on the same day it is ordered.
※ The anniversary cake cannot be taken home; it must be enjoyed in your room or at the restaurant.