*Please be sure to arrive at the store 5 minutes before your reservation time*
▶Due to other customers' reservations, your reservation will be automatically canceled if more than 10 minutes have passed since your reservation time.

*During busy periods, it may be difficult to get through on the phone, so please make sure to arrive on time for your reservation.
▶If you cancel without permission on the day of your reservation, we will charge you a cancellation fee of 100% of the meal price per person.
▶Cancellations are only accepted via reservation email, so please cancel from the reservation email.
▶︎Please note that reservations cannot be made after 5:00 p.m. the day before.

Payment at the store can be made by cash, credit card, or QR payment (PayPay).
▶You will need to register a credit card when making a reservation. *As this is not a prepayment, a credit check will be conducted before debiting 50 yen.
▶Payment will not be completed with the card registered at the time of reservation. Please pay at the store on the day.
▶Children must be elementary school age or older to visit.
▶The seating time is 70 minutes per group.
▶Currently accepting reservations until July 31st.
▶Reservations for the following month will start on the 1st of each month.
▶︎We apologize for the inconvenience, but we will not be able to respond to any allergies you may have to write down at the time of reservation.If you have any concerns, please contact us via DM on Instagram.

*We only accept reservations for the Pontocho store. If you would like to use the Arashiyama main store, Fushimi Inari store, or Shimizu store, please select from the tab above. Instagram inquiries: https://www.instagram.com/kyotoitsukichaya