■ Reservations require advance payment.
✅
As a general rule, we will charge the credit card you entered at the time of reservation.
For more information on TableCheck Pay, click
here
You can now issue receipts from the system.
click here
■ Reservations are accepted only for guests 13 years of age and older.
There is no age limit for private parties, but please note that we do not provide baby chairs.
📌 About Private Party Reservations
■ Private parties are accepted for parties of 8 to 10 people.
When making a reservation, please select "10 people" and enter the actual number of guests in "Customer Question 1."
📌 About Reservation Changes
■ Changes cannot be made by phone or email.
If you wish to change the number of people or the date of your reservation, please cancel your reservation and make a new one through TableCheck.
📌 Important Notes When Reservations
■ Everyone in our restaurant starts eating at the same time.
If you are late for your reservation, we may not be able to serve all of your food.
■ If you are more than 30 minutes late, your order will be canceled.
Thank you for your understanding as we start the meal at the same time.
{If you are more than 30 minutes late, we will be unable to serve you your meal. In addition, a cancellation fee of 100% of the course price will be charged.}
■ As we use seasonal ingredients, we generally do not accept menu changes due to allergies or food intolerances.
● Please note that we are unable to accommodate vegetarian or vegan guests.
● Please note that we are unable to accommodate guests with seafood allergies in general.
● Please note that we are unable to accommodate guests with nut allergies in general.
● Please note that we are unable to accommodate guests with dairy allergies in general.
● We may not be able to accommodate guests with many other food allergies.
■ Our doors open 10 minutes before your reservation time.
Please note that even if you arrive early, you will have to wait until our restaurant opens.
📌 Cancellation Policy
・If you cancel 48 hours before your arrival time, we will refund 50% of the course fee.
・If you cancel 24 hours before your arrival time, we will charge 100% of the course fee. Please note that refunds are not available.
📌 For any other inquiries, please contact us at the following email address:
📧 reservations@lurrakyoto.com
💡 Please contact us primarily by email.
