[Business Hours]
◆10:00~21:30 (Last/Inst 20:00) *Some days open at 9:00
*Please contact us by phone to make reservations outside of these hours.
*If there are no available appointments online, we will contact you by phone to suggest a time closer to your desired time. Please feel free to consult with us.
*We may discuss adjusting your time so that we can accommodate as many customers as possible, even if you are a single guest.

[For Pregnant Guests]
◆Our spa is open to women from 20 weeks pregnant. Please inform us in advance when making your reservation. Due to your physical condition, there are restrictions on the spa menu available. Treatments are not available to pregnant women under 20 weeks pregnant, or those diagnosed with gestational hypertension, diabetes, or threatened preterm labor. Thank you for your understanding.

[Cancellation Policy]
◆If you wish to change or cancel your reservation, please contact the spa at least 24 hours in advance. A 100% course fee will be charged for cancellations made after this time. Please note that changes to reservations made within 24 hours may not be accepted depending on the circumstances.
◆ If you are more than 15 minutes late without contacting us, your reservation may be canceled.

[About Reservations]
◆ The total treatment time is an additional 30 minutes.
◆ Please note that if you arrive late, your treatment time will be shortened.
◆ Please contact us by phone if you are booking for 3 or more people or combining multiple treatments.
◆ A weekend fee of ¥2,000 per person will be charged on Fridays, Saturdays, Sundays, and holidays, in addition to the course fee. This also applies during the busy periods of New Year's (December 29th - January 3rd), Golden Week (May 3rd - May 6th), and Obon (August 13th - August 16th). On weekdays other than the above, the course fee will be charged as usual. Please note that the weekend fee does not apply to the following plans.
・SPA & Lunch
・Wedding Spa Benefits/Bridal Plan

If you have any questions or would like to speak to a staff member directly,

Please contact the spa reception desk listed below.
THE SPA ~luz del sol~ Spa representative: 092-603-2528 Hotel representative: 092-603-2525