Terms & Conditions:
- Photos are for reference only.
- Menu items are at net price, no service charge is applied.
- Self-pickup orders will be ready for pickup at Grand Café within 30 minutes upon confirmation of order and payment.
- A minimum spending of HK$3,000 (before discount) is required to enjoy our delivery service. Blackout dates apply to delivery service; rates vary based on delivery locations as below.
> Free – 15 minutes walking distance from the hotel
> HK$50 – Tin Hau to Sai Ying Pun
> HK$80 – Mid-Levels
> HK$120 – Fortress Hill to Chai Wan, Happy Valley, Kennedy Town
> HK$200 – Victoria Peak and Southern District
- Upon confirmation of order and payment, order will be delivered within:
> 45-60 minutes for areas between Causeway Bay and Central
> 60-90 minutes for other areas within Hong Kong Island
- We are unable to offer delivery service to buildings with confirmed COVID-19 cases or are under the government's compulsory testing notice. 
- We can provide contactless "knock & drop" or delivery service to building lobbies only, NO face-to-face delivery can be provided.
- Self pick-up/delivery orders can be picked up/will be delivered from 12 Noon to 9 PM.
- Once an order is received, the hotel team will contact guests daily from 11 AM to 8:30 PM by phone for order confirmation and payment arrangement.
- When a Typhoon Signal No. 8 or above is hoisted or Black Rainstorm Warning is in effect, all delivery services will be suspended. In this event, customers will be contacted to re-schedule delivery time. Self-pick up will still be available.
- If delivery is delayed, postponed or cancelled due to traffic, weather or other factors, the Hotel shall not be liable for any loss or damage.
- Full payment must be made upon confirmation of order. Once confirmed, no alteration, cancellation or refund of the order is allowed.
- For any food allergies or intolerances, please notify the hotel team at time of order.
- The offer cannot be used in conjunction with any other promotions, vouchers or discounts.
- Guests can earn World of Hyatt points for delivery and self-pickup service.
- Grand Hyatt Hong Kong reserves the right to amend the terms and conditions without prior notice.
- In the event of any disputes, Grand Hyatt Hong Kong reserves the right of final decision.

"Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business."