Book at Hya Torori

A ¥ 500 per-person booking fee applies to all reservations, and is non-refundable irrespective of cancellation reasons or errors.
If you specify your arrival time in advance, you will be given priority seating.
This is not a reservation, so there will be a wait time when it is busy. Thank you for your understanding.

*Reservations are not required.

We will still guide you through the queue on the day, so if the slots are sold out, please come directly to the store.

<<Reception rules>>

●We accept reservations up to 7 days in advance.

●Times are approximate. The entry time may vary. Thank you for your understanding.

●Seating time is limited to 45 minutes.

●Even if you are late, your stay time will be 45 minutes from the reservation time.

●If you are 10 minutes late, your reservation will be canceled.

We will guide the next customer in line.

●You must order one cup of shaved ice per person.

We do not accept additional orders. Please order the number of cups you would like at the first order.

<<Changes in date/time/number of people>>
We cannot accept changes in the number of people or date/time after the reservation has been completed for any reason. Please be sure to check before confirming.

<<About payment>>

Payment on the day can be made in cash or PayPay.

<<Contact information>>
If you have any questions, please contact us at the following address.
@hya_torori
*Priority reservations are not accepted via DM.
*Please note that inquiries during business hours may not be confirmed.

Additional information

Guest Details

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Password must include at least one uppercase letter, one lowercase letter, one number, and one symbol.
Password must not contain part of Email.
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